Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Scherr

West Bend,WI

Summary

Excellent customer service professional with experience at Starbucks and Dunkin Donuts & Baskin Robbins. Skilled in conflict resolution and active listening, Recognized for my ability to resolve issues effectively, I consistently contributed to a positive work environment. I would like to take these skills and start my career as a Certified Nursing Assistant.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Starbucks
06.2025 - Current
  • Developed strong knowledge of all drinks and products offered.
  • Operated cash register and drive thru in a timely and efficient manner.
  • Resolved any customer complaints/issues to the best of my ability.

Customer Service Representative

Dunkin Donuts & Baskin Robbins
06.2024 - 06.2025
  • Operated register and drive thru to provide great customer service.
  • Provided excellent service by addressing customer inquiries promptly and knowledgeably.
  • Trained new employees and assisted with any questions.

Education

Certificate - Certified Nursing Assistant

Moraine Park Technical College
Fond Du Lac, WI

No Degree - College Prep

Kettle Moraine Lutheran High School
Jackson, WI
05.2027

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Relationship building
  • Conflict resolution

Timeline

Customer Service Representative

Starbucks
06.2025 - Current

Customer Service Representative

Dunkin Donuts & Baskin Robbins
06.2024 - 06.2025

Certificate - Certified Nursing Assistant

Moraine Park Technical College

No Degree - College Prep

Kettle Moraine Lutheran High School