Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Simon

San Antonio,TX

Summary

Detail-oriented team player with strong organizational skills. Compassionate individual with a strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses a deep understanding of mental health and behavioral sciences with the ability to utilize knowledge to assist individuals in managing mental health challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server, Bartender, Event Coordinator

The Clubs Of Cordillera Ranch
2022.05 - Current
  • Served food and beverages promptly with focused attention to member needs.
  • Worked with a POS system to place orders, manage member charges, and handle complimentary items.
  • Cultivated warm relationships with regular members, colleagues, and upper management.
  • Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet member needs.
  • Managed event logistics and operations.
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Provided exceptional customer service to all guests and escalated concerns where needed.
  • Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.

Clinical Mental Health Counseling Intern

BCFS Health And Human Services
2022.05 - 2023.08
  • Completed one-on-one counseling with a broad range of clients suffering from various issues.
  • Developed goal-oriented psychoeducational and activity therapy to improve clients' level of functioning.
  • Applied a variety of psychological methods and techniques in screening, assessment, and evaluation of clients.
  • Maintained a high level of patient confidentiality to comply with all federal and company regulations.
  • Reviewed case files to better assess client needs and the proper course of treatment.
  • Counseled clients to help them understand and overcome personal, social and behavioral problems.

Nanny

Time Out Sitters
2018.07 - 2023.08
  • Built positive and nurturing environments to support child social and emotional growth.
  • Balanced children's schedules with regular rest, play, and academic hours.
  • Engaged with children in care on developmentally appropriate levels.
  • Transported children to play dates, activities, and special outings with utmost safety.
  • Supported families requiring additional care for children ranging from infant through school age.

Adult Mental Health Case Manager

True Mental Health Services
2020.06 - 2022.04
  • Monitored ongoing treatments for medication side effects, worsening of symptoms, and therapeutic response.
  • Provided patients and family members with education regarding illness, medications, and treatment plans.
  • Provided psychosocial support to develop coping skills and support personal goals for recovery.
  • Advocated for clients with medical services and during emergencies.
  • Maintained comprehensive and secure patient histories outlining conditions, interventions, and progress notes.
  • Consulted with other staff members regarding treatment plans as deemed appropriate by the team leader.

Server

BJ's Restaurant & Brewhouse
2019.06 - 2020.03
  • Served food and beverages promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Lead Server

P.F. Chang's Bistro
2017.06 - 2019.06
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Cultivated warm relationships with regular customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Education

Master of Arts - Forensic Psychology

The Chicago School of Professional Psychology
Chicago, IL
08.2023

Master of Arts - Psychology

The University of Texas At San Antonio
San Antonio, TX
12.2019

Skills

  • Crisis Intervention
  • Case Needs Assessments
  • Relationship Management
  • Hospitality Service Expertise
  • Food and Beverage Experience
  • Event Setup and Breakdown

Certification

  • Will be taking LPC (Licensed Professional Counselor) certification test (NCE) in April 2023.

Timeline

Server, Bartender, Event Coordinator

The Clubs Of Cordillera Ranch
2022.05 - Current

Clinical Mental Health Counseling Intern

BCFS Health And Human Services
2022.05 - 2023.08

Adult Mental Health Case Manager

True Mental Health Services
2020.06 - 2022.04

Server

BJ's Restaurant & Brewhouse
2019.06 - 2020.03

Nanny

Time Out Sitters
2018.07 - 2023.08

Lead Server

P.F. Chang's Bistro
2017.06 - 2019.06

Master of Arts - Forensic Psychology

The Chicago School of Professional Psychology

Master of Arts - Psychology

The University of Texas At San Antonio
  • Will be taking LPC (Licensed Professional Counselor) certification test (NCE) in April 2023.
Taylor Simon