Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Slocum

Port Charlotte,FL

Summary

Highly motivated Sales Representative with extensive customer service and sales experience. Outgoing professional with a proven history of driving increased revenue by improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

6
6
years of professional experience

Work History

Professional Services Specialist

Floor & Decor
Sarasota, FL, FL
11.2023 - Current
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Engage with industry professionals to effectively build rapport and lasting relationships to drive repeat business.
  • Organize racks and shelves to maintain store visual standards to streamline sales to the client.
  • Resolve customer service issues in a professional manor with a focus on the best solution for the client and company leading to many highly satisfied customers.
  • Store consistent sales leader within first 6 months, exceeding $1,300,000 in total sales.

Senior Design Associate

The Tile Shop
Sharonville, OH
04.2021 - 10.2023
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences specifically tailored to each clients vision and space.
  • Achieved Bronze Seller's Club for exceeding sales expectations consistently within a year of returning to sales.
  • Top 100 Sales Associate of 1500+ employees consistently, achieving top 60 in last full year by focusing on lasting relationships with industry professionals.

Store Manager

The Tile Shop
Centerville, OH
11.2018 - 04.2021
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Grew location's operating income by 3.6% in 2020 exceeding $3,200,000 in total sales with less hours and customer traffic by limiting expenses and coaching associates to drive profits.

Education

High School Diploma -

Salem High School
Canton, MI
05-2011

Skills

  • Relationship Builder
  • Team Leader
  • Problem Solver
  • Self Motivated
  • Customer Service Specialist
  • Sales Expert

Timeline

Professional Services Specialist

Floor & Decor
11.2023 - Current

Senior Design Associate

The Tile Shop
04.2021 - 10.2023

Store Manager

The Tile Shop
11.2018 - 04.2021

High School Diploma -

Salem High School

Similar Profiles

CREATE PROFILE
Taylor Slocum