Taylor Smith
Vienna,VA
Summary
Communications professional with strong expertise in strategic messaging, public relations, and media outreach. Proven track record in developing and executing high-impact communication plans that drive engagement and brand visibility. Strong focus on team collaboration, adaptability, and delivering measurable results. Skilled in crisis communication and stakeholder engagement. Known for reliability and ability to thrive in dynamic environments.
Overview
5
5
years of professional experience
Work History
Vice President of Communications
Alpha Sigma Alpha Sorority
03.2025 - Current
- Developed strategic communication plans to enhance brand visibility and engagement.
- Led cross-functional teams to implement effective messaging strategies across multiple platforms.
- Oversaw crisis communication efforts, ensuring timely and accurate information dissemination.
- Mentored junior communications staff, fostering professional growth and skill development.
- Oversaw two other positions below me: PR and Alumnae Relations
- Served as Panhellenic representative at events, ensuring consistent messaging and positive representation.
Server
Bear Branch Tavern
06.2023 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Managed table assignments and maintained efficient flow of service during peak hours.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Trained new servers on menu items, service standards, and operational procedures.
- Handled cash transactions accurately and processed payments efficiently using POS system.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Head Hostess
Bear Branch Tavern
08.2021 - 06.2023
- Managed guest seating arrangements to optimize dining flow and enhance customer experience.
- Coordinated reservations and walk-in guests, ensuring efficient table turnover.
- Trained new host staff on operational procedures and customer service standards.
- Assisted in maintaining cleanliness and organization of front-of-house areas.
- Communicated effectively with kitchen and service staff to streamline operations.
Education
Bachelor of Interdisciplinary Studies - Non-Profit Management And Environmental Science
Virginia Commonwealth University
Richmond, Virginia, VA04-2027
Skills
- Crisis management
- Internal communications
- Employee engagement
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability
- Creative thinking
- Active listening
- Effective communication
- Relationship building
- Public relations
- Public speaking
Timeline
Vice President of Communications
Alpha Sigma Alpha Sorority
03.2025 - Current
Server
Bear Branch Tavern
06.2023 - Current
Head Hostess
Bear Branch Tavern
08.2021 - 06.2023
Bachelor of Interdisciplinary Studies - Non-Profit Management And Environmental Science
Virginia Commonwealth University