Taylor Smith
Charlotte,NC
Summary
Walmart retail leader with experience progressing from hourly store operations into team leadership and salaried management, currently serving as a Food & Consumables Coach. Experienced in leading associates and team leads, managing daily workload and staffing, developing people, maintaining inventory and merchandising standards, reviewing store performance, and working with other leaders to keep the business on track. Interested in Food & Consumables, Coach, Assistant Manager, and Market Manager opportunities where strong store knowledge and people leadership can make an immediate impact.
Overview
5
5
years of professional experience
Work History
Food & Consumables Coach
Walmart
Indian Trail, NC
04.2026 - Current
- Lead associates and daily work in Food & Consumables, making sure departments are staffed, stocked, organized, and ready for customers.
- Coach associates and team leads on expectations, customer service, productivity, safety, and department standards.
- Maintain Walmart standards for food, consumables, safety, cleanliness, and merchandising while keeping the team focused on the day's priorities.
- Work with store leadership and other departments to balance staffing, freight, inventory, merchandising, and customer needs.
- Review department and store information to identify problems, set priorities, and follow up on areas that need attention.
- Help develop associates by providing regular feedback, coaching, and opportunities to take on additional responsibility.
Digital Coach
Walmart
Indian Trail, NC
09.2024 - 04.2026
- Led Digital Team Leads and hourly associates responsible for online orders, fulfillment, and customer service.
- Coached leaders and associates through performance conversations, feedback, and development plans.
- Reviewed service and productivity information and adjusted staffing or workflow when performance fell short.
- Worked with store leaders on staffing, workload, scheduling, and priorities based on business needs.
- Handled scheduling, delegation, follow-up, and day-to-day administrative responsibilities for the digital area.
Digital Team Lead
Walmart
Indian Trail, NC
05.2023 - 09.2024
- Supervised digital associates and helped the team meet fulfillment, quality, and customer service expectations.
- Led daily huddles, communicated staffing plans and goals, and followed up on unfinished work.
- Used operational reports to adjust staffing and workflow during the day.
- Coached associates and addressed performance concerns directly and consistently.
Overnight Stocking Team Lead
Walmart
Indian Trail, NC
03.2022 - 05.2023
- Oversaw truck unloading, managed freight flow, stocked merchandise, and replenished sales floor to ensure product availability.
- Assigned work tasks and ensured associates met productivity, safety, and merchandising standards to maintain operational efficiency.
- Maintained accurate inventory through on-hand updates and coordinated with vendors to streamline stock management.
- Supported front-end operations by organizing merchandise displays and assisting customers.
Inventory Specialist
Walgreens
Charlotte, NC
10.2021 - 03.2022
- Maintained inventory accuracy through counts, price changes, and freight processing.
- Managed vendor check-ins at loading dock. and truck unloading.
- Assisted customers, processed transactions at registers, and addressed daily store operations.
Education
High School Diploma -
Muskegon High School
Muskegon, MISkills
- Food & Consumables
- Store Operations
- People Leadership
- Associate Development
- Staffing & Workload Planning
- Coaching & Accountability
- Merchandising & Inventory
- Customer Service
- Performance & Store Reports
- Safety & Standards
- Team Communication
- Problem Solving
- Data analysis
- Recruitment
Timeline
Food & Consumables Coach
Walmart
04.2026 - Current
Digital Coach
Walmart
09.2024 - 04.2026
Digital Team Lead
Walmart
05.2023 - 09.2024
Overnight Stocking Team Lead
Walmart
03.2022 - 05.2023
Inventory Specialist
Walgreens
10.2021 - 03.2022
High School Diploma -
Muskegon High School