Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Taylor Spade

South Jordan,UT

Summary

Family Operations Manager experienced in enhancing client credit understanding and genomic specimen collection. Delivered improved service quality and mentored teams to ensure efficient operations and positive outcomes in challenging environments. Focused on optimizing processes and effectively managing multiple tasks within fast-paced settings.

Overview

17
17
years of professional experience

Work History

Family Operations Manager

Self-Employed
01.2012 - Current

Trained family members in home management practices and responsibilities.

  • Facilitated effective communication between service providers and family members, improving service quality and responsiveness.
  • Oversaw home inventory of supplies and groceries, ensuring availability and timely replenishment.
  • Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
  • Offered learning opportunities to help residents develop important life skills.
  • Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
  • Evaluated staff performance regularly, providing constructive feedback and guidance for improvement.
  • Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.
  • Managed daily household operations, promoting organization and efficiency in various tasks.
  • Provided maintenance and repairs, ensuring timely completion of projects. i.e Computer upgrades to system maintenance software and hardware. Diagnosing issues and making needed repairs.
  • Adapted quickly to changing circumstances within the home, such as staffing shortages or emergent health concerns, taking prompt action to rectify issues when they arose.
  • Improved communication between family members by holding regular meetings and fostering an open-door policy.
  • Oversaw budgeting to manage expenditures and control costs.
  • Instructed children in essential life skills, including cooking and cleaning, to promote independence., manners and personal hygiene.
  • Organized activities that enhanced children's physical, emotional, and social well-being.
  • Helped children complete homework assignments and school projects.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Oversaw children's activities to ensure safety and engagement during playtime and learning. engaged in physical activity, learning and social skills with peers.
  • Identified warning signs of emotional and developmental problems in children.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Encouraged children to be understanding and patient with others.

Sales Credit Specialist

Efolks, LLC
03.2018 - 10.2021
  • Developed and implemented strategies to improve client credit understanding and management practices.
  • Collaborated with cross-functional teams to streamline credit approval processes and enhance customer experience.
  • Analyzed credit reports to assess risk and determine eligibility for lending products.
  • Mentored junior staff on best practices in credit assessment and compliance regulations.

Clerk/Cashier • May 2018 to No

7 Eleven
05.2018 - 11.2018
  • Worked graveyard shift- long hours
  • Managed cash register operations and processed transactions efficiently.
  • Assisted customers with product inquiries and ensured high-quality service.
  • Maintained inventory accuracy through regular stock checks and organization.
  • Collaborated with team members to optimize workflow and enhance store operations.
  • Maintained and cleaned store.

Adventure Guide | Clerk and Store Attendant

Maverick Gas Station
05.2015 - 12.2015
  • Opened store daily, ran, and Concluded daily store operationsd store by myself, prepare food, Maintained cleanliness throughout store and Prepared store for the day, cooked and handled food, maintaining cleanliness, safety to sustain the efficiency of the store.
  • Assisted customers in store, giving attention to customers' needs.
  • Used my knowledge for supervising customers, receiving orders, creating orders, Managed daily store operationsning the register, counting and handling money. Managing the safe and registers.
  • Verifying age for alcohol and tobacco sales.
  • Took inventory, received and made vendor orders, giving detailss on orders, product purchases, stocked shelves, beverage machines, food warmers, dispensers for napkins and paper towels etc.
  • Received food handlers permit and received Management Training,
  • Self motivated and worked efficiency running store alone.

Cook/Crewmember

Little Caesars Pizza
06.2011 - 12.2011
  • Prepared and cooked menu items according to established recipes and standards.
  • Ensured adherence to food safety and sanitation guidelines to maintain quality.
  • Maintained clean and organized work areas at all times to bring safety and quality to the the food preparation process.
  • Fostered a culture of teamwork and communication within the kitchen, leading to improved efficiency.
  • Managed inventory levels, minimizing waste while ensuring stock availability.
  • Trained new staff on kitchen procedures, enhancing team efficiency and productivity.
  • Took customers' orders helped customers and provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Took Manager Training, giving me more knowledge with supervising customers, maintaining store and its needs.

Cook/Crewmember

Little Caesars Pizza
03.2010 - 09.2010
  • Prepared high-quality pizzas, making dough, bread sticks and cheese bread.
  • Cleaned closed area store and dishes, close store, help customers, advertised store promotions. according to standardized recipes and operational procedures.
  • Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
  • Trained new staff on cooking techniques and efficient use of kitchen equipment.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Provided exceptional customer service, addressing inquiries and resolving complaints promptly.

Education

High School Diploma -

Valley High School
South Jordan, UT

High School Diploma -

Bingham High School
South Jordan, UT

Skills

  • Customer service management
  • Staff training
  • Supply chain management
  • Inventory control
  • Health and safety compliance
  • Retail management
  • Procurement management
  • Problem-solving
  • Decision-making
  • Team leadership
  • Goal setting
  • Cash management
  • Cashiering
  • Multitasking
  • Telephone communication
  • Administrative support
  • Merchandising

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips

Timeline

Clerk/Cashier • May 2018 to No

7 Eleven
05.2018 - 11.2018

Sales Credit Specialist

Efolks, LLC
03.2018 - 10.2021

Adventure Guide | Clerk and Store Attendant

Maverick Gas Station
05.2015 - 12.2015

Family Operations Manager

Self-Employed
01.2012 - Current

Cook/Crewmember

Little Caesars Pizza
06.2011 - 12.2011

Cook/Crewmember

Little Caesars Pizza
03.2010 - 09.2010

High School Diploma -

Valley High School

High School Diploma -

Bingham High School
Taylor Spade