Taylor Spencer
Cuyahoga Falls,OH
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
5
5
years of professional experience
Work History
Center Lead Supervisor
Victoria Secret
03.2021 - 08.2023
- Set overall vision and provided team leadership.
- Evaluated employee performance and coached and trained to improve weak areas.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
- Measured team performance and reported metrics to leadership team members.
- Learned every team members' role to offer skilled backup during shortages and high-volume periods.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Delivered superior customer service in every interaction and skillfully resolved conflicts.
Nanny
Nanny Services
05.2020 - 07.2022
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young children.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Ware House Associate
Amazon
09.2020 - 01.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Performed inventory control, such as counting, and stocking merchandise.
Server
Cardinal Retirement Home
06.2019 - 04.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier
Acme Fresh Market
02.2018 - 05.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Cuyahoga Falls High School
Cuyahoga Falls, OH05.2020
Skills
- Business Management Principles
- Budget Analysis
- Information Confidentiality
- Health and Safety Regulations
- Sales Activities
- Greet Guests
- Order Supplies
- Customer Service
- Train Employees
- Sales Strategies
- Manage Inventory
- Managing Cash Register
- Assist Customers
Timeline
Center Lead Supervisor
Victoria Secret
03.2021 - 08.2023
Ware House Associate
Amazon
09.2020 - 01.2021
Nanny
Nanny Services
05.2020 - 07.2022
Server
Cardinal Retirement Home
06.2019 - 04.2020
Cashier
Acme Fresh Market
02.2018 - 05.2019
High School Diploma -
Cuyahoga Falls High School
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