Taylor Stevens
Ocean Springs,MS
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
The Lady May
Ocean Springs, MS
06.2025 - Current
- Cultivated strong relationships with customers to encourage loyalty and build trust in service quality.
- Provide outstanding customer service and enhance guest experience and satisfaction in a fast-paced dining setting, using effective communication with the kitchen and hosts.
Server
Bosco's Squared
Memphis, TN
08.2024 - 01.2025
Server
Memphis Pizza Cafe
Memphis, TN
02.2023 - 08.2024
Server
Moondance
Memphis, TN
05.2022 - 02.2023
Server
Lafayette’s Music Room
Memphis, TN
10.2021 - 05.2022
Domestic Freight Auditor
Hatfield and Associates
Memphis, TN
04.2019 - 10.2021
Server
Robilio’s Sidecar Cafe
Memphis, TN
06.2018 - 04.2019
Education
High School Diploma -
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Southwest Community College
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MS State University
Skills
- Attention to detail
- Problem-solving
- Capable of delivering exceptional customer service in high-volume dining environments
- Ability to train new servers on menu offerings and service protocols to ensure consistency
- Exceptional communication
- Strong at multitasking
- Team collaboration
- Hospitality
- Excellent customer service and handling of self when dealing with guests
- Eager and willing to learn and grow in a new environment
- Experienced in coordinating with a team to enable the best service
Timeline
Server
The Lady May
06.2025 - Current
Server
Bosco's Squared
08.2024 - 01.2025
Server
Memphis Pizza Cafe
02.2023 - 08.2024
Server
Moondance
05.2022 - 02.2023
Server
Lafayette’s Music Room
10.2021 - 05.2022
Domestic Freight Auditor
Hatfield and Associates
04.2019 - 10.2021
Server
Robilio’s Sidecar Cafe
06.2018 - 04.2019
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Southwest Community College
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MS State University
High School Diploma -
Notable Qualities
- Incredible at sales after years of retail experience; can upsell most of the time!
- Being a celiac myself, I am highly knowledgeable in most allergens and can accurately give customers recommendations on food items and curate a list for different types of allergy needs.
- Great passion for recipe development, particularly specialized in Gluten Free/Celiac-safe meals.