Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Stokes

Redford,MI

Summary

Driven and dynamic, I excelled at Sam's Club, enhancing member satisfaction through exceptional customer service and adept problem-solving. My expertise in planning and organizational skills significantly improved service delivery efficiency. Proven ability to build relationships and communicate effectively, I consistently advocated for and increased the adoption of digital solutions, showcasing my adaptability and forward-thinking approach.

Overview

3
3
years of professional experience

Work History

Personal Shopper

Sam's Club
09.2023 - Current

Handled packaging and preparation of delivery orders for members.

Managed order preparation for curbside pickup.

Offered outstanding support services tailored to members' demands.

Member Service Specialist

Sam's Club
07.2021 - 09.2023

Addressed challenges by providing the best solutions for members.

Encouraged adoption of upgrades and credit card services.

Delivered prompt, satisfactory services to members.

Advocated for increased adoption of company’s online app.

Education

Bachelor Of Dental Science - Dental Hygiene

Macomb Community College
Warren, MI

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Relationship building
  • Flexible schedule
  • Upbeat and outgoing attitude
  • Problem-solving
  • Excellent communication
  • Multitasking Abilities
  • Organizational skills
  • Conflict resolution
  • Analytical thinking
  • Active listening
  • Task prioritization
  • Problem-solving abilities
  • Teamwork

Timeline

Personal Shopper

Sam's Club
09.2023 - Current

Member Service Specialist

Sam's Club
07.2021 - 09.2023

Bachelor Of Dental Science - Dental Hygiene

Macomb Community College

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Taylor Stokes