Summary
Overview
Work History
Education
Skills
Interests
Timeline
Receptionist

Taylor Tickle

Greensboro,NC

Summary

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

5
5
years of professional experience

Work History

Receptionist

Guilford County Partnership for Children
01.2024 - 08.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Customer Service Representative

RSVP Communications
05.2022 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Sales Associate

Style Encore
02.2020 - 04.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Applied Science - Sonography

GTCC Jamestown
Jamestown, NC
05-2027

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer and client relations
  • Appointment scheduling

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Backpacking and Hiking
  • Baking
  • Cooking
  • Reading

Timeline

Receptionist

Guilford County Partnership for Children
01.2024 - 08.2025

Customer Service Representative

RSVP Communications
05.2022 - 01.2024

Sales Associate

Style Encore
02.2020 - 04.2022

Associate of Applied Science - Sonography

GTCC Jamestown