Taylor Walsh
Rochester,NY
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon Logistics
Rochester, NY
02.2023 - Current
- Delivered excellent customer service, ensuring satisfaction at completion of each delivery.
- Collaborated with dispatchers to optimize route planning for timely deliveries.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Navigated routes with relevant map programs and GPS systems.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Handled merchandise following product handling standards to ensure quality during transportation.
Baker
Bruegger's Bagels
West Henrietta, NY
08.2022 - 02.2023
- Trained and supervised junior bakers in proper techniques and methods.
- Evaluated raw ingredients and baked goods for quality control, ensuring high standards in final products.
- Rotated inventory to maintain optimal product freshness and quality.
- Restocked shelves with baked goods to guarantee consistent availability for customers.
- Provided customer service by answering questions about menu items or taking orders from customers.
Detail Specialist
Qualicoat
Rochester, NY
01.2021 - 07.2022
- Identified and implemented improvements in the inspection process, increasing accuracy and efficiency.
- Performed quality assurance checks on finished products to ensure they met customer specifications.
- Collaborated with engineering teams to address design flaws, enhancing overall product quality.
- Met expected project timeframes by supervising production workflow, parts quality and delivery.
- Prepared and coated parts, ensuring adherence to powder coating practices for optimal finish.
Retail Sales Associate
Perfection Vapes / END VAPE
Gates, NY
09.2015 - 09.2020
- Assisted customers with purchases, item location, and enrollment in reward programs to enhance shopping experience
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Arranged merchandise racks and displays to create inviting shopping environments that attract customers
- Opened and closed store independently and prepared the nightly bank drop following security protocols for high risk transactions
- Maintained vigilance over store and store inventory to prevent theft & shrinkage
- Observed customer interactions and reported any suspicious behavior to management.
- Ensured security by remaining attentive to surroundings throughout shifts.
- Addressed andd deescalated confrontational individuals/situations in a quick an professional manner
Sales Associate
Crosby's
Brockport, NY
06.2018 - 02.2020
- Organized racks and shelves to enhance store visual appeal, engage customers, and promote merchandise effectively
- Managed and resolved confrontational situations with customers to ensure positive shopping experiences
- Communicated with customers and management to identify problems and implemented solutions
- Implemented store policies to ensure compliance
- Prepared ingredients for meal service in food department
Assistant Manager
Little Caesars
Gates, NY
08.2014 - 12.2018
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Executed cash register operations, applying coupons and processing transactions efficiently.
- Managed cash handling processes, ensuring adherence to policies and procedures
- Assisted team members with inquiries, fostering a supportive work environment
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Documented incidents with detailed descriptions to ensure accurate reporting.
Education
High School Diploma -
Olympia High School
GreeceSkills
- Route Planning
- GPS Navigation
- Traffic Navigation
- Load Management
- Vehicle Maintenance
- Cash Handling
- Customer Service
- Time Management
- Organization
- Problem Solver
- Problem-solving
- Team collaboration
- De-escalation skills
- Reliable
- Positive Attitude
- Communication Skills
Timeline
Delivery Driver
Amazon Logistics
02.2023 - Current
Baker
Bruegger's Bagels
08.2022 - 02.2023
Detail Specialist
Qualicoat
01.2021 - 07.2022
Sales Associate
Crosby's
06.2018 - 02.2020
Retail Sales Associate
Perfection Vapes / END VAPE
09.2015 - 09.2020
Assistant Manager
Little Caesars
08.2014 - 12.2018
High School Diploma -
Olympia High School