Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Taylor Waters

Deerfield Beach,FL

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing multiple jobs to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive experiences.

Overview

4
4
years of professional experience

Work History

Server

Smokey Bones Bar & Fire Grill
Deerfield Beach, Florida
10.2023 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took accurate food and drink orders from customers at the table.
  • Delivered food and beverages promptly to ensure guest satisfaction.
  • Collaborated with kitchen staff to manage special requests and dietary needs.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new servers on menu items and service standards.
  • Resolved customer concerns promptly to enhance dining experience.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Business Manager

Captain Jambo’s Beach Parasailing
Destin, Florida
03.2021 - 11.2023
  • Managed business operations and employees.
  • Created reservations online, over the phone, and in person.
  • Created customer invoices.
  • Organizational skills, and the ability to multitask.
  • Data entry using Microsoft Excel.
  • Recorded employee hours, duties, and performance.
  • Handled all cash transactions, and cleared any discrepancies.
  • Worked overtime to reschedule, refund, or compensate guests when operational issues occurred, such as unexpected weather, delays in schedule, or unexpected mechanical boat issues.
  • Seasonal

Substitute Teacher – Grade 8-12

Okaloosa County School District
Niceville, Florida
10.2021 - 02.2023
  • I followed all lesson plans left by the primary teacher for the students.
  • Use of PowerPoint to create presentations for every lesson.
  • Grade entries through Excel.
  • Observed student behavior.
  • Kept students on task by engaging in their activities and assisting them when needed or asked.

Maintenance Coordinator

Five Star Beach Properties
Destin, Florida
09.2021 - 02.2022
  • Created work orders requested by guests and owners.
  • Assigned maintenance technicians to work orders.
  • Followed up with customers regarding the work that was done.
  • Contacted specific companies for pool, pest, and fireplace work orders.
  • Created invoices for contracted companies.
  • Ordered specific parts needed for technicians to complete work orders.
  • Scheduled maintenance inspections.

Education

Bachelor of Arts - Maritime Studies

University of West Florida
Pensacola, FL
01-2021

High School Diploma -

Niceville High School
Niceville, FL
06-2016

Skills

  • Customer service
  • POS operation
  • Order management
  • Menu knowledge
  • Food safety
  • Employee training
  • Business operations
  • Reservation management
  • Attention to detail
  • Guest engagement
  • Multitasking and organization
  • Server training

Awards

Deans Honor Roll Award Spring Semester 2019 and Fall 2020, Member of the National Honors Society of Collegiate Scholars from June 2017 to December 2020., National Association of State Boating Law Administrators – Boaters License, Florida Fish & Wildlife Conservation Commission – Livery License

Timeline

Server

Smokey Bones Bar & Fire Grill
10.2023 - Current

Substitute Teacher – Grade 8-12

Okaloosa County School District
10.2021 - 02.2023

Maintenance Coordinator

Five Star Beach Properties
09.2021 - 02.2022

Business Manager

Captain Jambo’s Beach Parasailing
03.2021 - 11.2023

Bachelor of Arts - Maritime Studies

University of West Florida

High School Diploma -

Niceville High School