Taylor Weiss
Saint Louis,MO
Summary
Experienced and accomplished Retail Relationship Banker with more than 7+ years of experience in banking. Looking to advance my career and to secure a position that utilizes my years of experience, while allowing me the opportunity to grow professionally. Well-qualified banking leader focused on supporting team and company success. Proficient in mentoring, improving processes, and resolving conflicts. Detail-oriented and proactive with excellent problem-solving skills and proven success in achieving sales and service targets.
Overview
12
12
years of professional experience
Work History
Retail Relationship Banker
BMO Harris Bank
Sunset Hills, MO
02.2022 - Current
- Identified and resolved complex customer service issues to deliver exceptional customer service.
- Maintained a positive work environment that promoted collaboration between team members.
- Identified opportunities for process improvement initiatives within the branch.
- Established strong working relationships with internal and external partners.
- Resolved escalated customer complaints in a timely manner.
- Identifies customer financial needs, goals and objectives and offers appropriate financial products to suit needs.
- Participated in company mentorship program to to help development new employees.
- Creating support for employees, improving their workplace experience and boosting their engagement though company ERG program.
Client Relationship Consultant 3
U.S Bank
Saint Louis, MO
08.2016 - 02.2022
- Processes and manages customer accounts; opens, closes and performs account maintenance.
- Performs banking transactions for customers, including cash transactions, deposits, withdrawals and issuing cashier's checks.
- Demonstrates expertise in identifying and mitigating potential fraud and transaction risks.
- Explains services, financial products, statements and other bank documents to customers.
Key Manager
Gordmans Department Store
Fenton, MO
07.2012 - 04.2017
- Trained employees on job duties to maintain coverage of roles at all times.
- Facilitated store opening and closing procedures.
- Moved merchandise to sales floor and added new products to shelves, racks and bins in neat and well-presented fashion.
- Carried out daily tour of area of responsibility at the store and ensure visual appearance of department
Education
High School Diploma -
Fox High School
Arnold05.2011
Skills
- Work Prioritization
- Relationship Building
- Strong interpersonal skills
- Mentoring
- Problem-Solving
- Training and Development
- Verbal and written communication
Accomplishments
- 2023 Top Performers Award
Timeline
Retail Relationship Banker
BMO Harris Bank
02.2022 - Current
Client Relationship Consultant 3
U.S Bank
08.2016 - 02.2022
Key Manager
Gordmans Department Store
07.2012 - 04.2017
High School Diploma -
Fox High School
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