Hardworking employee gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
5
5
years of professional experience
Work History
Shift Lead
Pepperjax Grill
11.2018 - 11.2023
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Kept employees operating productively and working on task to meet business and customer needs.
Responded to and resolved customer questions and concerns.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Scheduled staff shifts to secure adequate coverage and productive workflows.
Certified Trainer
Hawaiian Bros
02.2023 - Current
Mentored new hires, resulting in stronger staff development and increased productivity.
Monitored participant workflow and behaviors throughout training process.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Identified and recommended staff for key positions and departments.
Utilized variety of instructional design methodologies to create effective learning experiences.
Built and maintained professional relationships with vendors and suppliers.