Taylor Wiemelt
Quincy,IL
Summary
A devoted professional with experience in customer service at Sprouts Inn Restaurant and Old Navy. Established customer satisfaction through problem-solving skills and active listening. Experienced in multitasking and attention to detail, flourishing positive relationships that encourage continued business and improved sales.
Overview
18
18
years of professional experience
Work History
Waitress
Sprouts Inn Restaurant
07.2023 - Current
- Managed high-pressure situations with composure, while still providing excellent customer service.
- Displayed strong multitasking abilities, while balancing multiple tables and orders at once.
- Maintained a welcoming dining environment, to ensure a positive guest experience.
- Handled cash transactions accurately, to make sure proper change was given to customers as needed.
- Stayed calm and professional when dealing with challenging customers or during busy shifts.
- Provided enthusiasm and excellent service to customers, increasing the likelihood of return, and walk-in business.
- Encouraged a positive atmosphere amongst employees through clear communication and teamwork during shifts.
Sales Associate
Old Navy
08.2007 - Current
- Managed cash transactions in a timely matter while following the company's cash handling policies, to maintain accuracy in all financial processes.
- Developed relationships with incoming customers to encourage repeat business for the company.
- Handled returns and exchanges while following with store policy.
- Increased store sales by building relationships with customers and endorse products based on their needs/wants.
- Managed sales promotions to drive store traffic and increase incoming sales.
- Handled conflict resolution with discontent customers professional matter, resulting in improved customer satisification.
Education
Bachelor of Science - Psychology
Quincy University
Quincy, IL05-2014
Skills
- Customer service
- Attention to detail
- Multitasking
- Team player
- Problem-solving
- Active listening
Timeline
Waitress
Sprouts Inn Restaurant
07.2023 - Current
Sales Associate
Old Navy
08.2007 - Current
Bachelor of Science - Psychology
Quincy University
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