TAYLOR WILLIAMS
Houston,TX
Summary
Driven and self-motivated administrative professional, 1.5 years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision, excellent communication, and problem-solving capabilities. Successfully manages high-volume workloads in rapidly changing environments.
Overview
6
6
years of professional experience
Work History
Executive Assistant to CMO and CNO
The Woman's Hospital Of Texas
11.2021 - 04.2023
- Organized and coordinated recurring weekly and monthly meetings.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Processed travel expenses and reimbursements for executive team.
- Managed over 50 calls and emails per day, and initiated actions to respond or direct messages for executives.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Registered Behavior Technician
Action Behavior Centers
08.2020 - 08.2021
- Followed and implemented behavioral intervention plans developed by Board-Certified Behavior Analyst.
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Provided administration assistance outside of direct therapy hours when needed, including answering phone calls and completing organization tasks.
Student Call Center Representative
Baylor University Call Center
08.2017 - 08.2018
- Successfully raised approximately $25,000 in funding for university by leveraging networking, professional communication, and negotiation skills.
- Engaged with alumni, parents, and other potential donors through outbound calls to build relationships, promote university initiatives, and secure financial contributions.
- Effectively communicated university's mission, values, and fundraising goals to prospective donors, showcasing impact of their support on student programs and campus development.
- Utilized persuasive techniques and active listening to address donor inquiries, overcome objections, and secure monetary commitments.
- Worked in team environment to maintain high levels of productivity.
Waitress/Bartender/Hostess
J's Cafe
05.2017 - 08.2017
- Waited on and served drinks with a positive attitude and professional demeanor to 50+ paying customers per day
- Memorized craft beers and menu items to provide informative answers to paying customers, as well as serve quality food and beverages.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
Education
MBA/MHA - Business and Healthcare Administration
UNIVERSITY OF HOUSTON-CLEAR LAKE
08.2023
Bachelor of Arts - Medical Humanities
Baylor University
Waco, TX05.2020
Skills
- Customer Service
- Sales Fundamentals and Relationship Building
- Written and Verbal Communication
- Negotiation
- Time Management
- Scheduling
- Adaptability
- Executive Presentation Development
- Invoice Preparation
- Proficient in Microsoft Office applications: Outlook, PowerPoint, Word, Excel, Teams, and OneDrive
Affiliations
- Beta Gamma Sigma; International Business Honor Society
- Gulf Coast Medical Group Management Association
- Healthcare Financial Management Association
Timeline
Executive Assistant to CMO and CNO
The Woman's Hospital Of Texas
11.2021 - 04.2023
Registered Behavior Technician
Action Behavior Centers
08.2020 - 08.2021
Student Call Center Representative
Baylor University Call Center
08.2017 - 08.2018
Waitress/Bartender/Hostess
J's Cafe
05.2017 - 08.2017
MBA/MHA - Business and Healthcare Administration
UNIVERSITY OF HOUSTON-CLEAR LAKE
Bachelor of Arts - Medical Humanities
Baylor University
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