Taylor Williams

• Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
• Created attractive displays to showcase merchandise.
• Attended events such as fashion shows or trunk sales to stay abreast of industry news.
• Leveraged upselling opportunities on clothing and accessories to maximize brand sales.
• Arranged alterations as needed on all garments selected by clientele.

• Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business
• Provide an exceptional customer service experience by exceeding client expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony
• Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales
• Capture meaningful customer data according to the Company tools (CRM), for the purpose of connecting with the client, building relationships, and personalizing future client development opportunities
• Maintain an active, accurate, neat, and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests
• Ability to discuss with clients and give advice on general trends in the fashion world and developments in the luxury market, showing passion for fashion and luxury products

• Gained brand knowledge and learned about key pieces from past, current and future seasons
• Steamed, cleaned, prepped and cared for clothing for events/photoshoots/video-shoots
• Assisted in coordinating and tracking samples; Returned pulls/samples with correct labels to each agency/brand
• Dressed clients and ensured the vision the stylist had came to life
• Set standards and styling guidelines for all the top luxury brands
• Selected accessories for looks
• Helped organize and kept track of deadlines
• Quickly adapted in a fast paced quickly changing environment
• Assisted clients at fashion shows

- Ensured that clients got behind the scenes photos/videos

- Were able to find their front row seats

- Met with the designer after the show was over

- Safely entered and exited the shows to their drivers

• Real world opportunities learning from the fashion, beauty, and retail industries
• Assisted senior leaders of the company with a series of projects
• Reporting and analysis
• Education material development
• Database management
• Internal process and organization
• Content creation
• Social media engagement
• Researched indie retailers and clean Sephora brands
• Updated, edited, and collected contact information for clients

• Combined editorial and administrative tasks
• Scheduled team meetings
• Reviewed manuscripts for any errors
• Planned publication deadlines
• Organized photoshoots and pop up stores
• Styled models for front and back covers
• Communication specialists who plan, manage and produce magazines for readers
• Created editorial calendars, develop story ideas, manage writers, edit content and manage the production process by the effective delegation of tasks

• Managed the day-to-day operation of the Sunshine Shack
• Operated POS
• Doubled the expected sales for the Sunshine Shack, a pop-up shop in the heart of Soho
• Took initiative in facilitating the daily operations of the shack in all facets
• Sell through education and engage with clients to create a memorable experience shopping
• Assisted in operational procedures
• Handled and resolving customer complaints regarding a product or service

• Assisted clients
• Maintained merchandising updates and product glorifiers
• Maximize merchandise display in an effort to promote sales
• Inventory stock and requisition of new stock