Taylor Williams
Powell,OH
Summary
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
11
11
years of professional experience
Work History
General Manager
Discount Auto Glass
Bexley, OH
07.2021 - Current
- Started as an installer and worked my way up to General Manager
- Have never called off in the 5 years I have been here
- Managed 10 mobile technicians, 5 in shop technicians, and 3 office staff
- Oversaw daily operations ensuring compliance with safety and quality standards.
- Managed inventory levels, optimizing stock replenishment and reducing waste.
- Trained and mentored staff on customer service protocols and technical skills.
- Developed strategic marketing initiatives increasing customer engagement and sales growth.
- Established relationships with suppliers, negotiating favorable terms to enhance profitability.
- Developed and implemented strategies to increase sales and profitability.
Auto Glass Installer
Glass Doctor
Dublin, OH
09.2020 - 07.2021
- Installed auto glass using precision techniques to ensure optimal fit and finish.
- Maintained accurate records of inventory and work orders for efficient tracking.
- Contributed to the companies reputation for quality workmanship by consistently producing flawless auto glass installations.
- Demonstrated adaptability to various vehicle makes and models, ensuring seamless auto glass installation regardless of the vehicle type.
- Provided exceptional customer service during mobile services appointments making it convenient for our clients.
- Worked solo while doing in shop and mobile appointments
Interior Hardware Installer
Platinum Interiors
Charlotte, NC
06.2018 - 08.2020
- Collaborated with project managers to streamline installation schedules and workflows.
- Evaluated hardware performance, identifying areas for process improvement and quality assurance.
- Led troubleshooting efforts for hardware malfunctions, ensuring minimal downtime for clients.
- Installed hardware components according to specifications and plans.
- Conducted quality checks to ensure compliance with industry standards.
Saw Operator
Mid-Ohio Concrete Cutting
Hebron, OH
06.2015 - 05.2018
- Monitored quality of cuts and adjusted settings for improved accuracy.
- Adapted to varying project requirements by quickly learning new techniques and adjusting saw settings as needed.
- Increased production efficiency by maintaining saw equipment and performing regular blade replacements.
- Set controls to adjust speed, feed rate and blade tensions.
- Maximized machine longevity through proper maintenance, routine inspections, and immediate troubleshooting of any issues.
- Operated various saws to achieve precise cuts on concrete materials.
Education
High School Diploma -
New Albany High School
New Albany, OH05-2014
Certificate of Completion - Auto Collision Repair
Eastland Career Center
Groveport, OH05-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Experience in sales
- Customer satisfaction
- Troubleshooting and testing
- Attention to detail
- Communication and motivation
Timeline
General Manager
Discount Auto Glass
07.2021 - Current
Auto Glass Installer
Glass Doctor
09.2020 - 07.2021
Interior Hardware Installer
Platinum Interiors
06.2018 - 08.2020
Saw Operator
Mid-Ohio Concrete Cutting
06.2015 - 05.2018
High School Diploma -
New Albany High School
Certificate of Completion - Auto Collision Repair
Eastland Career Center