Taylor Willis
Lake Charles,La
Summary
Achieved high levels of patient satisfaction through effective communication and care. Contributed to a streamlined workflow that improved office productivity. Developed expertise in dental procedures, enhancing overall service delivery.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dental Assistant/Lead
Lake Area Dentistry
Lake Charles, LA
01.2020 - Current
- Supervised dental assistants, ensuring adherence to best practices and protocols.
- Coordinated patient flow and managed scheduling to enhance clinic efficiency.
- Implemented infection control procedures, maintaining compliance with health regulations.
- Assisted in the development of treatment plans by collaborating with dentists and patients.
- Enhanced patient experience through compassionate communication and personalized care strategies.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Led quality assurance initiatives, identifying areas for process improvement within the practice.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team's performance.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high-level accuracy.
Lead Assistant
Lefort Orthodontics
Lake Charles, LA
01.2012 - 2019
- Prepared and arranged needed tools and instruments for scheduled procedures.
- Handed necessary tools and equipment to the orthodontist and provided assistance during treatment.
- Recorded findings, changed barriers, and sterilized equipment.
- Bonding Banding, Making clear retainer, Impression, Lab skills, Ordering equipment and supplies.
- Properly removed orthodontic bands and brackets.
- Analyzed and placed arch wires.
- Performed office duties such as receive/post payments, maintain multiple phone lines, manage patient files, and schedule appointments.
- Collected diagnostic, records as pictures, cephalometric, panoramic x-rays and charted treatment progress for each patient.
- Counseled patient and parent the importance of oral hygiene, and care for their teeth while in orthodontic treatment.
- Give post-operative care instructions as prescribed by the orthodontic by demonstrating good oral hygiene, removable appliances, tooth brushing technique and questioning patients to verify home care status, instructing patient/parent in techniques of flossing and brushing in accordance with protocol.
- Performed maintenance on Digital x-ray and other dental equipment.
- Took and developed x-rays of patients.
- Established a trusting rapport with patients.
- Trained junior staff on office protocols and best practices to improve team efficiency.
- Oversaw inventory management, ensuring adequate supply levels for clinical operations.
- Led a team of assistants, ensuring timely completion of projects and maintaining high-quality standards.
Education
Dental Assisting Program - undefined
Lamar State College-Orange
Orange01.2012
High School - undefined
Sulphur High School
Sulphur01.2011
Skills
- Dental impressions
- Digital X-ray proficiency
- Treatment room setup
- Sterilization techniques
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Infection control proficiency
- Impression taking skills
- Treatment room breakdown
- Dental material handling
- Electronic charting
- Restorative procedures
- Inventory management
- Dental staff assistance
- Endodontic procedure assistance
Closing Statement
I would greatly appreciate the opportunity to be a part of your dental team and utilize my dental assisting skills.
Certification
CPR certified
Timeline
Dental Assistant/Lead
Lake Area Dentistry
01.2020 - Current
Lead Assistant
Lefort Orthodontics
01.2012 - 2019
Dental Assisting Program - undefined
Lamar State College-Orange
High School - undefined
Sulphur High School