Taylor Wilson
Phoenix,AZ
Summary
Dedicated hospitality professional with 13 years of experience in customer service. Proven ability to enhance business continuity through effective food and beverage sales strategies. Strong interpersonal and communication skills foster positive guest experiences. Committed to delivering exceptional service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Bartender
The Starving Artist
Phoenix, AZ
02.2024 - 04.2025
- Facilitated opening of new restaurant and bar concept by collaborating with management.
- Memorized over twenty recipes and crafted custom cocktails for several hundred guests daily.
- Acquired in-depth knowledge of wine and beer offerings to enhance guest experience.
Shift Lead & Bartender
The Liars Club
Phoenix, Arizona
12.2022 - 04.2024
- Enhanced beverage sales by applying comprehensive understanding of cocktails and spirits.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Trained new employees on company policies, operational procedures, and customer service standards.
Catering Assistant Manager, Barista & Bartender
Chestnut Fine Foods & Provisions
Phoenix, AZ
08.2021 - 05.2023
- Collaborated with team members and owner to ensure smooth operations in fast-casual environment.
- Oversaw all catering details, including food preparation, cocktail creation, and vendor coordination.
- Executed deliveries to businesses and clients to support event logistics.
- Coordinated with vendors to ensure timely delivery of food, beverages, and other supplies.
Education
Scholastic Diploma -
Mountain View High School
Phoenix05-2013
Some College (No Degree) - English With Focus in Writing, Rhetoric And Lit
Arizona State University
PhoenixSkills
- Multi-tasking and efficiency
- Attention to detail
- Problem solving
- Self-motivation
- Quick learning
- Team collaboration
- Adaptability
- Creativity
Projects
Skylight Hospitality Mentorship, March 2024 - May 2024, Another Round Another Rally held a mentorship program for women based out of Phoenix in the hospitality industry. Over the course of six weeks, we attended various classes and meetings to learn more about building a team, psychological safety, conflict mediation and event execution. Additionally, we were tasked with creating a unique cocktail to showcase techniques acquired over the course of the mentorship.
Wedding Planner Assistant, 2022 - 2023, Creative, personable, and organized assistant to the wedding planner. I was committed to ensuring event success. Tasks included those necessary for day-of execution such as directing and coordinating various vendors and wedding staff, maintaining and following event schedules and arranging supplies on-site.
References
- Chaz Arah, mentor and wedding planner, (480) 577-4718
- Kirsten Steele, former employer, (815) 761-5079
- Landon Wrather, former teacher and mentor, (480) 861-8349
Languages
- English, Fluent
- Spanish, Intermediate
Timeline
Bartender
The Starving Artist
02.2024 - 04.2025
Shift Lead & Bartender
The Liars Club
12.2022 - 04.2024
Catering Assistant Manager, Barista & Bartender
Chestnut Fine Foods & Provisions
08.2021 - 05.2023
Scholastic Diploma -
Mountain View High School
Some College (No Degree) - English With Focus in Writing, Rhetoric And Lit
Arizona State University
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