Taylor Woodward
Los Angeles,CA
Summary
Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipates customer needs to facilitate enjoyable dining experiences. Maintains focus and positive attitude in stressful situations and high-volume environments. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server
Toca Madera
08.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers. Top in sales. On busy nights, sales range from 5k-7k.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Postmates Fleet Driver
Postmates
01.2015 - 07.2018
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Warehouse Associate
Ready Rig
07.2017 - 05.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Sales Associate
Levi's Store
08.2013 - 04.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Bachelor of Arts - Music Production
Berklee College of Music (Online)
Los Angeles, CA05.2024
Bachelor of Arts - Anthropology
University of California - Los Angeles
Los Angeles, CA09.2021
Associate of Arts - Anthropology
Santa Monica College
Santa Monica, CA05.2018
Skills
- Guest Engagement
- Table Setting
- Food Running
- Beverage Preparation
- Order Management
- Dining Area Maintenance
- Safe Food Handling
- Guest Relations Management
- Relationship Management
- Food Sales and Promotion
- Wine Pairings
Certification
Pro Tools Certification
Musician
I have been in music production for about 10 years. Have multiple recording projects published on major streaming platforms.
Timeline
Server
Toca Madera
08.2018 - Current
Warehouse Associate
Ready Rig
07.2017 - 05.2018
Postmates Fleet Driver
Postmates
01.2015 - 07.2018
Sales Associate
Levi's Store
08.2013 - 04.2015
Bachelor of Arts - Music Production
Berklee College of Music (Online)
Bachelor of Arts - Anthropology
University of California - Los Angeles
Associate of Arts - Anthropology
Santa Monica College
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