
Motivated professional with extensive experience in customer service and sales within dynamic, service-oriented environments. Skilled in fostering positive client relationships and enhancing customer satisfaction. Proven ability to manage pressure and adapt quickly to evolving needs. Committed to delivering excellent service and supporting team achievements with strong communication and organizational skills.
- Designed and implemented customized cabinet solutions, collaborating with designers and contractors to meet client needs.
- Developed tailored quotes and proposals, ensuring clear communication of project scope and delivery timelines.
- Coordinated efficiently with installation teams, ensuring projects met customer specifications and timelines.
- Scheduled and conducted on-site measurements for cabinets, countertops, and blinds, to ensure accurate installation and seamless project execution.
- Developed and maintained strong relationships with contractors, resulting in repeat business and customer loyalty.
- Provided product knowledge and technical expertise to contractors, assisting them in selecting the most suitable products for their projects.
- Collaborated with internal teams to ensure timely delivery of orders and resolve any customer issues or concerns.
- Created customized quotes and proposals for contractors based on project requirements, ensuring accuracy and competitive pricing.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns.
- Assisted in inventory management by performing stock counts to ensure accurate inventory levels.
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues.
- Managed high-volume checkout lanes with precision, providing exceptional customer service during peak times.
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers.
- Driver's License
- Washington State Food Handler's Permit
- Employee of the Month at Moscow Pullman Building Supply
- Honor Roll Student
- Jazz Band Honorary Student Award