Taylor A. Dae
Atlanta,GA
Summary
Seasoned Business Analyst offering 4 years of financial industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts.
Overview
7
7
years of professional experience
Work History
Business Analyst - Agile
Bank Of America
Kennesaw, GA
04.2018 - Current
- Responsible for capturing and refining business and/or system requirements
- Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with Development Team to refine requirement into specifications that can be executed by team
- Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem
- Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests
- Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs
Project Manager
Lavazza Group
Atlanta, GA
05.2016 - 03.2018
- Managed changes and ensured effective communication among project team members
- Planned, organized, and directed projects to optimize processes, systems, and enable business objectives
- Accountable for understanding all user expectations, processes, and inputs/outputs necessary to develop specific functionality/outcome
- Inspired and motivated team members to meet project goals and objectives
- Worked with users to understand complex problems and focused on finding resolution while escalating when necessary to meet timelines
Business Systems Analyst
BB&T
Atlanta, GA
01.2015 - 05.2016
- Responsible for providing analytical and administrative support on execution of divisional, group and team projects including but not limited to, performing reporting, analytics, insights and process reviews while also serving as subject-matter expert for various bank and Wealth systems, products, services and processes
- Served as subject-matter expert for assigned area around divisional products, services, systems and policies/procedures
- Assisted and collaborated in various stages and phases of strategic planning and project management as needed on divisional initiatives, contributing meaningful insights
- Created presentations, organizing meetings, assembling marketing materials
Education
Bachelor of Arts - Public Relations/ Advertising
Bethune-Cookman University
Daytona Beach, FL2014
Skills
- Detailed understanding of Investment Banks and Operations
- Detail-oriented
- Excellent written and verbal communication skills
- Ability to interact effectively with all levels of organization
- Ability to work well under time constraints and prioritize appropriately across multiple projects
- Demonstrated experience with testing coordination/execution
- Advanced MS Office skills
- Experience in Data Operations
- Experience in Client Account Management (Client Onboarding and Maintenance)
- Demonstrated Project and/or Software Delivery Management skills (including risk management, planning and control)
- Agile development methodology
- Business systems management
Timeline
Business Analyst - Agile
Bank Of America
04.2018 - Current
Project Manager
Lavazza Group
05.2016 - 03.2018
Business Systems Analyst
BB&T
01.2015 - 05.2016
Bachelor of Arts - Public Relations/ Advertising
Bethune-Cookman University
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