Experienced Tele ICU RN Shift Lead with a proven track record in leadership, problem-solving, and collaboration. Demonstrated ability to enhance patient care through effective communication and strategic staffing solutions, driving positive outcomes in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Tele ICU RN- Shift Lead
University of Alabama at Birmingham Hospital
Birmingham
02.2022 - Current
Led weekend shift operations for nursing, data specialists, and virtual sitters, overseeing a typical team of 21 employees to ensure effective patient care.
Coordinated staffing adjustments for shifts due to call-ins, aligning training requirements with unit needs to maintain optimal coverage.
Counseled bedside staff and occasionally families on TeleICU/ virtual nursing utilization, helping to improve relationships between units.
Collaborated with bedside leadership to develop creative solutions for patient management for virtual sitter patients.
Reviewed medical records regularly to ensure adherence to Joint Commission standards.
Served as a liaison between upper management and nursing staff members when resolving conflicts or addressing concerns after first fostering peer-to-peer resolution.
Gained skills in basic troubleshooting techniques of equipment and programs utilized by the department.
Maintained a working knowledge of issues solved by IT, Maintenance, and Biomed to direct more complex issues to the appropriate resource for resolution of problems in a timely manner.
Co-founded Tele Nursing Collaboration Council and served as secretary from 2024-2026, establishing communication channels between covered units and TeleICU staff to enhance patient care solutions.
Registered Nurse, Same Day Surgery/Registered Nurse, Endoscopy
Marshall Medical Center North
Arab
07.2020 - 08.2023
Assessed, planned, implemented and evaluated nursing care for assigned patients.
Utilized critical thinking skills to assess clinical situations quickly and accurately.
Administered medications and treatments to patients according to established protocols.
Educated patients and families on health management and post-discharge care.
Provided ICU level care in a makeshift ICU during the COVID-19 Pandemic.
Surgical ICU Registered Nurse
University of Alabama at Birmingham Hospital
Birmingham
09.2018 - 07.2020
Provided direct patient care in high-acuity surgical ICU environment.
Responded swiftly in emergency situations, prioritizing patient safety and effective care delivery.
Collaborated with physicians and other healthcare professionals to develop individualized plans of care for each patient.
Identified and addressed potential problems proactively, preventing serious issues that required intervention.
Communicated clearly with staff and families about patient condition changes and treatment plans, fostering collaboration and understanding.
Education
Bachelor of Science - Nursing
University of South Alabama
Mobile, AL
07-2017
Bachelor of Science - Psychology
The University of Alabama
Tuscaloosa, AL
05-2016
Skills
EHR navigation
Problem solving
Time management
Team collaboration
Conflict resolution
Relationship building
Communication
Timeline
Tele ICU RN- Shift Lead
University of Alabama at Birmingham Hospital
02.2022 - Current
Registered Nurse, Same Day Surgery/Registered Nurse, Endoscopy
Human Resources Assistant / Guidance Counselor at Springfield Military Entrance Processing StationHuman Resources Assistant / Guidance Counselor at Springfield Military Entrance Processing Station