
Detail-oriented Compliance Manager with proven success in compliance monitoring and staff training. Skilled in information security and data evaluation, ensuring adherence to state regulations across multiple locations.
• Manage 7 different locations inventory, compliance and staff
• Reconcile inventory discrepancies
• Monitor all security systems to ensure data and time are correct
• Ensure all state mandated compliance regulations are being met, and teach employees to meet all
guidelines
• Instruct new employees on rules, regulations and procedures
• Oversee all locations Metrc system (state tracking system)
• Handle all sick calls, and find adequate replacement for shifts
• Obtain and deliver product from location to location, while maintaining compliance with the states
tracking system on a planned route
• Implemented new POS systems and trained all employees
• Train new employees on efficiently overseeing entire restaurants customers and tables
• Managing pace of restaurant to ensure food and drinks are delivered on time and made correctly
• Effectively communicate with servers and kitchen staff to help operations run smoothly
• Oversee all orders leaving the kitchen, making sure they are up to company standard and customer
modification
• Pace restaurant seating and rotation of servers to not overwhelm staff
• Have meetings with management to streamline productivity
• Contact customers of clients by phone in order to acquire payment of overdue bills
• Help to accommodate affordable payments plans for best outcome for the customer
• Answered questions and concerns regarding their account
• Collect payment securely over the phone
• Cold call clients at a fast pace to ensure more customer resolutions daily
• Redirect conversations to productive solutions with unsatisfied customers