Taylor Murray
Latham
Summary
Highly motivated candidate with extensive customer service experience. Organized and dependable, successful at managing multiple priorities with a positive attitude. Looking to secure a job position within an organization where there is opportunity for professional growth and advancement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Electric and Gas Service Representative
National Grid Usa Service Company
05.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Accepted payments and updated accounts with latest information.
- All service representative A&B duties per national grid.
- All meter programming, and installation; Electric and Gas.
- Curb box inspections, public building surveys and visual regulator vent inspections.
- Make decisions and take actions in conformance with all applicable regulations, guides and practices.
Bar Server
Tipsy Moose Tap & Tavern
10.2018 - Current
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Handled cash on daily basis, which built trustworthiness and loyalty with owners.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Manage and train new waitress staff
Education
Associate of Science - Electrical Construction And Maintenance
Hudson Valley Community College
Troy, NY05.2022
Bachelor of Science - Resort And Hospitality Management
Florida Gulf Coast University
Fort Myers, FL08.2018
Associate of Science - Independent Studies
Hudson Valley Community College
Troy, NY05.2015
Skills
- Order accuracy
- Guest relations management/customer service
- Electrical Installation/troubleshooting
- Gas meter Installation/maintenance
Certification
OSHA Certified- Spring 2020
CPR Certified- Spring 2020
Timeline
Electric and Gas Service Representative
National Grid Usa Service Company
05.2022 - Current
Bar Server
Tipsy Moose Tap & Tavern
10.2018 - Current
Associate of Science - Electrical Construction And Maintenance
Hudson Valley Community College
Bachelor of Science - Resort And Hospitality Management
Florida Gulf Coast University
Associate of Science - Independent Studies
Hudson Valley Community College
OSHA Certified- Spring 2020
CPR Certified- Spring 2020
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