Taylor Hamlin
Haddam,CT
Summary
Dependable providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management.
Overview
6
6
years of professional experience
Work History
Server
Wood N Tap
04.2022 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Hostess
Wood N Tap
06.2017 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Southington High School
Southington, CT06.2019
Skills
- Problem-Solving
- Decision-Making
- Customer Service
- Cash Handling
- Complaint Resolution
- Attention to Detail
- Clear Communication
- Teamwork and Collaboration
Timeline
Server
Wood N Tap
04.2022 - 08.2023
Hostess
Wood N Tap
06.2017 - 01.2020
High School Diploma -
Southington High School
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