Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Taylor Hamlin

Haddam,CT

Summary

Dependable providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, staff and management.

Overview

6
6
years of professional experience

Work History

Server

Wood N Tap
04.2022 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Hostess

Wood N Tap
06.2017 - 01.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

High School Diploma -

Southington High School
Southington, CT
06.2019

Skills

  • Problem-Solving
  • Decision-Making
  • Customer Service
  • Cash Handling
  • Complaint Resolution
  • Attention to Detail
  • Clear Communication
  • Teamwork and Collaboration

Timeline

Server

Wood N Tap
04.2022 - 08.2023

Hostess

Wood N Tap
06.2017 - 01.2020

High School Diploma -

Southington High School

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Taylor Hamlin