Summary
Overview
Work History
Education
Skills
References
Timeline
Barista

Taylor (Sophia) Engelberth

Minneapolis,MN

Summary

Energetic Restaurant Team Member remaining composed in fast-paced environments. Knowledgeable individual willing to take customer orders, and clean areas so that the restaurant exceeds food safety regulations. Outgoing employee with great attendance record.

Overview

3
3
years of professional experience

Work History

Restaurant Team Member

Chipotle
Wayzata, MN
11.2023 - Current
  • Communicated effectively with kitchen staff regarding customer orders and special requests.
  • Replenished condiments and other supplies at tables and stations.
  • Organized takeout orders for customers on the go or ordering ahead of time.
  • Checked expiration dates on food products regularly and replaced expired items.
  • Communicated clearly with kitchen staff regarding order specifics.
  • Trained new team members on restaurant policies and procedures.
  • Ensured all dishes were prepared according to restaurant standards.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Assembled and served meals according to specific guest requirements.

Closing Manager

Urban Wok
Medina, MN
08.2023 - 10.2023
  • Ensured adherence to all closing procedures and policies.
  • Resolved customer complaints regarding closing process in a timely manner.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Guided team to consistently achieve daily, weekly and monthly production goals.
  • Trained and guided closers to improve productivity and sales.
  • Managed simultaneous cooking tasks to fulfill multiple orders efficiently.
  • Operated kitchen equipment safely, including woks, stoves, and knives.

Barista

Caribou Coffee
Medina, MN
12.2022 - 10.2023
  • Operated cash registers to process customer payments.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ground beans for espresso shots according to individual customer specifications.
  • Created promotional displays for advertising special events or promotions at the cafe.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Team Member

CVS Pharmacy
Wayzata, MN
2/5/2022 - 10.2023
  • Operated cash registers to process payments from customers.
  • Participated in training sessions for new employees when needed.
  • Greeted customers upon entering the store with friendly demeanor.
  • Provided customer service support to ensure satisfaction.
  • Monitored expiration dates on food items for freshness assurance.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Answered phone calls regarding inquiries about products or services.
  • Resolved customer issues promptly in a professional manner.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Looked for ways to go above and beyond job requirements.
  • Rotated through series of different stations based on team needs.

Grocery Bagger

Lunds & Byerlys
Wayzata, MN
08.2021 - 01.2022
  • Maintained cleanliness of work area throughout shift by sweeping floors, wiping down counters, and disposing of trash properly.
  • Received customer complaints and concerns courteously and followed up with appropriate action plan when necessary.
  • Assisted customers with locating specific items within the store when requested.
  • Collaborated with other grocery baggers to ensure efficient checkout process during busy times.
  • Offered carry out services to customers when needed, loading purchased items into their cars safely and securely.

Education

High School Diploma -

Wayzata High School
Wayzata, MN
06-2024

Skills

  • Customer interaction
  • Operational standards
  • Supply Restocking
  • Guest experiences
  • Verbal and written communication
  • Food safety procedures
  • Food allergy awareness

References

References available upon request.

Timeline

Restaurant Team Member

Chipotle
11.2023 - Current

Closing Manager

Urban Wok
08.2023 - 10.2023

Barista

Caribou Coffee
12.2022 - 10.2023

Grocery Bagger

Lunds & Byerlys
08.2021 - 01.2022

Team Member

CVS Pharmacy
2/5/2022 - 10.2023

High School Diploma -

Wayzata High School

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Taylor (Sophia) Engelberth