Exceeded customer obsession by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
Utilized problem-solving skills to reduce or eliminate company expenses.
Assisted in the training of new fulfillment associates, sharing best practices, offering support as needed, while also recognizing outstanding achievements among team members.
Implemented safety protocols in the warehouse, reducing workplace accidents and injuries.
Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
Ensured automatic allocation plans were 90-100% complete each day.
Operations Associate
DashMart
02.2022 - 03.2023
Followed detailed directions from management to complete daily paperwork and computer data entry.
Expedited order processing times through accurate picking, packing, and staging of products for shipment.
Trained new hires on warehouse procedures, promoting a consistent approach to operations across the team.
Maintained accurate inventory records, ensuring stock levels were up-to-date and available for order fulfillment.
Operated various warehouse equipment safely and efficiently, including handheld scanners, box cutters, and pallet jacks.