Taylynn Henson
Shorewood,IL
Summary
I am a motivated and dedicated worker. I strive to complete work efficiently and accurately. I prefer to take time in completing tasks to ensure they are done to standard if not exceeding. I work well in retail environments as I find it easy to chat and find what customers are looking for. I am strict about my availability, but I am flexible with picking up shifts. I like to regularly communicate with my managers during my shift to make sure things are getting done in a timely manner as well as knowing what to do following the completion of the current task. I have a passion for assuring customers are satisfied and fulfilled with their experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Prestige Beauty Advisor
Ulta Beauty Inc.
10.2024 - 02.2025
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
- Cross sold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Used in-store system to locate inventory and place special orders for customers.
Seasonal Store Associate
Party City
09.2024 - 10.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Answered questions about store policies and addressed customer concerns.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Cashier
Jewel Osco
12.2022 - 07.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Crew Trainer
McDonald's
06.2022 - 12.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Facilitated open communication between crew members, promoting teamwork and collaboration.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Applied Science - Radiologic Technology
Joliet Junior College
Joliet, IL05-2027
Joliet West High School
Joliet, IL05-2025
Skills
- Strong communication skills
- Organizational growth
- Exceptional customer service
- Team collaboration
- Money handling
- Adaptable to change
- Client relationship building
- Product organization
- Fashion trend awareness
- Cashier experience
- Sales proficiency
- Order placement
- Cosmetics industry awareness
- Display preparation
- Cash handling experience
- Customer service
- Friendly and outgoing
- Attention to detail
- Personalized beauty recommendations
- Retail experience
- Flexibility and adaptability
- Beauty trends
- Payment processing
Accomplishments
Completed 3 years of Biomedical science, received 3 academic certifications.
Certification
Stop The Bleed certification, I am certified to stop arterial bleeding and utilize a tourniquet in the event of an emergency.
Languages
English
Native or Bilingual
Spanish
Elementary
Interests
- Fashion and Style
- Cooking for friends and family
- Passionate about balancing physical health with mental and emotional wellness
- Committed to improving personal fitness through regular participation in the gym
- Music
- Crochet
- Makeup
- Poetry
- Photography
- Cats
- Looking at the stars and learning about constellations
- Video Gaming
Timeline
Prestige Beauty Advisor
Ulta Beauty Inc.
10.2024 - 02.2025
Seasonal Store Associate
Party City
09.2024 - 10.2024
Cashier
Jewel Osco
12.2022 - 07.2024
Crew Trainer
McDonald's
06.2022 - 12.2022
Associate of Applied Science - Radiologic Technology
Joliet Junior College
Joliet West High School
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