Tayna Comas

• Responded to student needs and questions promptly.
• Assisted teachers with classroom management and document coordination to maintain positive learning environment.
• Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
• Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
• Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
• Assisted teachers with supervision and care of group of 15 children.
• Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.

• Stocked shelves and organized merchandise displays for easy retrieval.
• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
• Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
• Communicated with customers and staff politely and professionally to uphold store standards.
• Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.

During the summer I volunteered to be an assistant with Caribbean K-8 where we were paired with a child to read with them and do other activities amongst each other. I was a Big Buddy assigned to a little buddy. During this time I got to create bonds, help kids interact with each other, read and understand their literature and made sure they had fun. I also helped with organization of lunch time as well as cleaning up after the program was over.

• Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
• Guided troubled individuals to tools and resources necessary for healing.
• Maintained clean, neat, and operational facilities to serve program needs.
• Assisted with special events and programs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.

• Demonstrated strong leadership skills by mentoring junior staff members on proper procedures and etiquette for dealing with customers.
• Oversaw daily front office operations, delegating tasks as necessary to maintain an efficient workflow.
• Improved guest satisfaction by addressing concerns promptly and professionally, resulting in positive feedback from clients.
• Handled sensitive client information discretely, adhering to strict confidentiality protocols at all times.
• Assisted with the recruitment and hiring process for new front office employees, selecting candidates who demonstrated strong customer service skills and a commitment to excellence.
• Reduced customer wait times through effective scheduling and task delegation among staff members.
• Assisted in employee training programs, helping to develop a highly capable front office team committed to providing excellent service.
• Maintained a clean and organized workspace to ensure smooth front office operations and a positive environment for guests.