Tayo Tellechea
Converse,TX
Summary
Accomplished General Manager at GO Car Wash, adept in operations management and leadership, significantly enhancing team performance and sales growth. Expert in cultivating client relationships and implementing strategic initiatives, achieving high employee satisfaction and profitability. Skilled in problem resolution and verbal communication, demonstrating a results-driven approach with a focus on achievements.
Overview
6
6
years of professional experience
Work History
General Manager
GO Car Wash
San Antonio, TX
05.2023 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant General Manager
GO Car Wash
San Antonio, TX
11.2022 - 05.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Team Leader
GO Car Wash
San Antonio, TX
11.2021 - 11.2022
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Lifeguard
San Antonio Pool Management
San Antonio, TX
06.2020 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Bike Shop Employee
Victory Velo
Auburn, CA
05.2018 - 08.2018
- Built a reputation as a reliable resource for both novice cyclists seeking guidance and experienced riders looking for specialized equipment or services.
- Performed regular maintenance on bicycles, ensuring optimal performance and safety for riders.
- Developed loyal client relationships through attentive service and a genuine passion for cycling products and culture.
- Coordinated with suppliers to ensure timely delivery of ordered items, minimizing wait times for customers awaiting special orders or repairs.
Education
High School Diploma -
Judson High School
Converse, TX05.2021
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Training and coaching
- Verbal and written communication
- Schedule Management
Accomplishments
- Captain of the wrestling team for 3 years.
- Texas State Wrestling Tournament Qualifier.
- 4000+ car wash members in first year of business.
Timeline
General Manager
GO Car Wash
05.2023 - Current
Assistant General Manager
GO Car Wash
11.2022 - 05.2023
Team Leader
GO Car Wash
11.2021 - 11.2022
Lifeguard
San Antonio Pool Management
06.2020 - 09.2020
Bike Shop Employee
Victory Velo
05.2018 - 08.2018
High School Diploma -
Judson High School