Tayra Meletiche
Coral Springs,FL
Summary
Talented Front Desk Manager skilled in handling wide range of daily responsibilities with efficient and professional attitude. Adapts easily to changing demands and receptive to new information with an easy transition. Accomplished leader and team player.
Overview
3
3
years of professional experience
Work History
Front Desk Manager
ChiroCare Of Florida
05.2023 - Current
- Manage patient flow of 90-120 patients per week
- Contact attorneys to gather all information relating to car accident or slip-and-fall patients
- Keep track of all in-clinic stats, such as patient types, inventory, and supplements
- Train all new staff
- Respond to all telephone and email inquiries regarding scheduling, the treatments we offer and health insurance.
Medical Receptionist
Hello Gorgeous Med Spa
08.2022 - 06.2023
- Schedule appointments for new and existing patients with appropriate provider depending on service
- Make follow up calls for patients who had appointments the day prior, 2 weeks prior, and 3 months prior
- pull and prep patient charts for next day
- Help injectors set up rooms for treatments such as morpheus8, microneedling, PRP injection, and sclerotherapy.
- Input patient treatment into rewards programs such as Aspire, Alle, and Evolus
- Input payment on CareCredit.
Medical Receptionist
Dermatology Experts
06.2021 - 08.2022
- Warmly welcome 80-100 patients per shift
- Properly collect and upload patient demographics, including but not limited to, photo ID, insurance information, and primary care contact
- Keep proper track of all patient information including medical notes, prescriptions and biopsy reports in an EMR system
- Manage a high call volume of 150+ calls a day, communicating with patients, insurance companies, pharmacies, and other providers.
- Provide accurate information on all cosmetic treatments, including Botox, fillers, facials, hair restoration and coolsculpting.
- Provide excellent customer service with a helpful and friendly demeanor
Education
High School Diploma -
SunEd High School
Margate, FL05.2018
Skills
- Bilingual
- Customer Service
- Leadership Qualities
- Daily Reporting
- Sales and Upselling
Timeline
Front Desk Manager
ChiroCare Of Florida
05.2023 - Current
Medical Receptionist
Hello Gorgeous Med Spa
08.2022 - 06.2023
Medical Receptionist
Dermatology Experts
06.2021 - 08.2022
High School Diploma -
SunEd High School
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