
Front Desk Management Professional with strong expertise in guest relations and administrative duties. Skilled in team collaboration, problem-solving, and adapting to changing circumstances. Known for effective communication and organizational abilities, ensuring smooth operations and high levels of customer satisfaction. Reliable and results-focused, consistently meeting and exceeding expectations.
Take reservations
Answered phones, accepted payments, emailing, faxing, and printing
Helping angry customers
Assisting my staff
Handling billing issues
Day to day operations of font desk manager
Send receipts to companies and guests
Helped students with computers
Assisted students in locating books in library
Made copies and laminates
Answered and directed calls
Took messages
Archiving
Clean up at end of shift
Delivered Pizzas
Accepted payments
Answered phone calls in English and Spanish
Took orders
Stays on Schedule
Gave recepits
Customer Service
Handled phone calls and multiple phone lines
Made reservations in English and Spanish
Emailing, faxing, and night auditing
Accepted payments
Gave receipts
Greeted Customers
Prepared fresh coffee and cookies
Handles problems
Bilingual
Ability to communicate
Punctual
Coached and trained employees
Leading by example
Understanding Customer needs
Ensuring customer satisfaction
Following company policies and procedures
Guest relations