Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Taysia Spann

Florissant,MO

Summary

Experienced Passenger Service Supervisor with extensive knowledge in airline operations and customer service. Skilled in resolving travel issues efficiently and ensuring smooth passenger experiences. Eager to apply industry knowledge to a Travel Consultant role.

Overview

4
4
years of professional experience

Work History

Passenger Service Supervisor

Alliance Ground International
Saint Louis, MO
04.2022 - Current
  • Provided personalized assistance to passengers with special needs, enhancing comfort during travel.
  • Maintained proactive communication between management and staff to address operational concerns.
  • Managed ticketing and reservation systems, ensuring accurate processing of passenger information.
  • Coordinated workflow and delegated tasks for team members.

Certified Phlebotomist Technician

Massey's Mobile Phlebotomy
09.2021 - 05.2022
  • Verified patients' identification for proper sample collection.
  • Elevated patient experience by addressing concerns or questions related to the phlebotomy process with patience and understanding.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.

Education

Associate of Arts - Hospitality

Saint Louis Community College
St. Louis, MO
05-2027

High School Diploma -

Hazelwood East High School
St Louis, MO
05.2017

Skills

  • Reservation processing
  • Strong organization
  • Customer Service Management
  • Conflict resolution
  • Task prioritization
  • Staff training and development
  • Data Management
  • Staff recruitment
  • Word and Outlook software proficiency

References

References available upon request.

Timeline

Passenger Service Supervisor

Alliance Ground International
04.2022 - Current

Certified Phlebotomist Technician

Massey's Mobile Phlebotomy
09.2021 - 05.2022

Associate of Arts - Hospitality

Saint Louis Community College

High School Diploma -

Hazelwood East High School

Similar Profiles

CREATE PROFILE
Taysia Spann