Dynamic and results-driven professional with extensive experience in customer service at Paws Veterinary Clinic. Proven ability to enhance client satisfaction through clear communication and conflict resolution. Skilled in records maintenance and cash transactions, demonstrating integrity and a strong work ethic in fast-paced environments. Committed to delivering exceptional service and fostering positive client relationships.
• Greeted and checked in clients and their pets, ensuring accurate and up-to-date information was obtained.
• Answered phone calls and emails, addressing clients inquiries and scheduling appointments.
• Managed client records and updated information in the database, ensuring confidentiality and accuracy.
• Assisted veterinary staff with administrative tasks, such as preparing invoices and processing payments.
Food Handlers Certification
Basic Liquor License