Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tayveon Mcdougall

El Paso,TX

Summary

I am a Professional with experience in payroll processing and team training. Known for strong communication and attention to detail, contributing to improved team performance and compliance adherence. Ready to enhance payroll systems and foster a collaborative work environment. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

5
5
years of professional experience

Work History

Payroll Specialist

ADP
El Paso, Texas
06.2024 - Current
  • Process payroll for multiple clients using ADP payroll software.
  • Ensure compliance with federal, state, and local tax regulations.
  • Review and validate employee timecards for accuracy before payroll processing.
  • Respond to employee inquiries regarding payroll discrepancies and policies.
  • Collaborate with HR to update employee records and benefits information.
  • Assist in the implementation of new payroll systems and procedures.
  • Managed multiple tasks simultaneously while meeting deadlines consistently.
  • Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.

Certified Trainer

Chick-fil-A
El paso, TX
10.2021 - 06.2024
  • Developed training materials for team members on customer service standards.
  • Conducted hands-on training sessions to enhance team skills and efficiency.
  • Monitored employee performance to ensure adherence to company policies.
  • Provided one-on-one coaching sessions to help individuals improve their skills.

Guest Service Representative

El Paso Chihuahuas
El Paso, Texas
03.2023 - 09.2023
  • Provided exceptional customer service to enhance guest experiences during events.
  • Managed ticket sales and entry processes for smooth event operations.
  • Engaged with guests to foster a welcoming atmosphere at the venue.
  • Resolved guest complaints in a professional manner.

Team Member

Chick-fil-A
Midland , GA
10.2020 - 06.2021
  • Provided excellent customer service in a fast-paced environment.
  • Prepared food items according to Chick-fil-A standards.
  • Maintained cleanliness and organization of work area and dining space.

Education

High School Diploma -

East Lake HIghschool
06-2023

Skills

  • Training development
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Problem solving
  • Effective communication
  • Record keeping

Timeline

Payroll Specialist

ADP
06.2024 - Current

Guest Service Representative

El Paso Chihuahuas
03.2023 - 09.2023

Certified Trainer

Chick-fil-A
10.2021 - 06.2024

Team Member

Chick-fil-A
10.2020 - 06.2021

High School Diploma -

East Lake HIghschool

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