Tayvia Kepaa-Kaohu
Wailuku,HI
Summary
Dedicated case manager with expertise in problem-solving, documentation, and relationship building. Proven success in developing individualized treatment plans and facilitating group therapy for enhanced client outcomes.
Overview
8
8
years of professional experience
Work History
Case Manager
Mental Health Kokua
Wailuku Hi
10.2023 - Current
- Coordinated case management services for clients experiencing mental health challenges.
- Developed individualized treatment plans in collaboration with multidisciplinary teams.
- Monitored client progress and adjusted interventions to enhance therapeutic outcomes.
- Facilitated group therapy sessions, promoting peer support and community integration.
Administrative Assistant
Dorvin D. Leis Co
Kahului, HI
05.2022 - 09.2023
- Coordinated scheduling and logistics for meetings, ensuring seamless operational flow.
- Managed correspondence and communication, enhancing information dissemination across departments.
- Streamlined filing systems, improving document retrieval efficiency by organizing records systematically.
- Assisted in preparation of reports and presentations, contributing to informed decision-making processes.
Dispatcher
Primo Vip Services
Wailuku, HI
03.2020 - 04.2022
- Coordinated vehicle dispatching to optimize service delivery and client satisfaction.
- Monitored real-time traffic conditions, adjusting routes for efficiency and timely arrivals.
- Managed communication between drivers and clients to ensure seamless operations throughout shifts.
- Implemented scheduling systems that improved resource allocation and reduced wait times.
Dental Assistant
Miyamoto Dental
Wailuku, HI
12.2017 - 03.2020
- Assisted in patient preparation and comfort during dental procedures
- Maintained sterilization protocols to ensure safety and compliance
- Managed scheduling and patient flow to optimize office efficiency
- Educated patients on post-operative care and oral hygiene practices
Education
High School Diploma -
H.P Baldwin High School
Wailuku, HISkills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Documentation and reporting
- Relationship building
- Conflict resolution
- Positive attitude
Timeline
Case Manager
Mental Health Kokua
10.2023 - Current
Administrative Assistant
Dorvin D. Leis Co
05.2022 - 09.2023
Dispatcher
Primo Vip Services
03.2020 - 04.2022
Dental Assistant
Miyamoto Dental
12.2017 - 03.2020
High School Diploma -
H.P Baldwin High School