Tazdar Chowdhury
Warren,MI
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Shop Manager
Hugo Boss
Troy, MI
01.2024 - Current
- Implemented strategies to increase sales and profitability of the shop.
- Monitored staff performance and provided feedback and guidance as necessary.
- Developed and implemented procedures for the efficient operation of the shop.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maximized merchandising efforts by using displays, controlling signage and properly arranging sales floor and products.
- Reviewed financial reports and took corrective action when needed.
Key Holder Supervisor
Hugo Boss
Troy, MI
03.2023 - 01.2024
- Coached, mentored and trained team members in order to improve their job performance.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Maintained professionality and efficiency while working closely with leadership.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Educated customers on product features and technical details to highlight benefits and Performed post-sales follow-up with customers to ensure satisfaction.
Sales Associate
H&M Clothing Store
Troy, MI
08.2021 - 03.2023
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
Cashier
Meijer Gas Station
Warren, MI
07.2019 - 05.2021
- Welcomed customers and helped determine their needs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Bachelor of Arts - Graphic Design
Wayne State University
Detroit, MI02-2026
Skills
- Product Promotion
- Multitasking Strengths
- Analytical Thinking
- Verbal Communication
- Adapt to Diverse Groups
- Sales Expertise
- Cash Handling Accuracy
- Time Management
- Excellent People Skills
- Professional Demeanor
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Hindi
Limited
Timeline
Shop Manager
Hugo Boss
01.2024 - Current
Key Holder Supervisor
Hugo Boss
03.2023 - 01.2024
Sales Associate
H&M Clothing Store
08.2021 - 03.2023
Cashier
Meijer Gas Station
07.2019 - 05.2021
Bachelor of Arts - Graphic Design
Wayne State University
References
References available upon request.
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