Tazlina Shake
Portland,OR
Summary
Seasoned customer service Liaison bringing proven skills in negotiating, preparing and finalizing business agreements. Meticulous, well-organized and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Leasing Professional
Greystar, The Addy
05.2024 - Current
- Gain deep understanding of industry practices, property management software (Yardi, CRM, RealPage, etc.), and internal processes. Optimize rental income through strategic marketing, property tours, and applicant screening, while maintaining high occupancy rates and tenant satisfaction.
- Ensure compliance and streamline operations using a variety of software, while cultivating strong tenant relationships to minimize turnover and maximize property performance and boost revenue.
- Foster positive tenant experiences through effective communication, prompt issue resolution, and proactive property management, enhancing overall satisfaction and retention. As well as managing all building social media presence.
Bartender
Cosmos Club
01.2023 - Current
- Created brand and distribution connections to grow menu options and create an evolving menu.
- Drove and maintain sales quotas to grow profit margins by pushing additional menu items and creating a positive bar environment.
- Implemented an inventory tracking system that cut wastage by approximately 10% and created a more streamline shift for the additional team members.
- Managed accounting and scheduling responsibilities in addition to the general cash handling and POS duties.
- Crafted innovative cocktail recipes to enhance customer experience and satisfaction.
Cafe Manager
Blackwood Cafe
Brisbane Australia
12.2020 - 12.2022
- Supervised daily operations, ensuring smooth workflow and exceptional customer service, by acting as head barista while maintaining the workflow if the 5-10 person team. As well as creating aligned and optimal schedules for the team.
- Trained and mentored staff on menu offerings and operational standards, mentored on POS operations, customer facing interactions, and food safety practices.
- Implemented inventory management systems to optimize stock levels and reduce waste, primarily in the kitchen department where food wastage was reduced by at least 5%.
Education
High School diploma -
Bisbee High School
Bisbee, AZ05.2019
High School diploma - undefined
Bisbee High School
Bisbee, AZ05.2019
Skills
- Telephone and email etiquette
- Team building
- Event planning
- Sales and marketing aptitude
- Fair housing regulations
- Goal-oriented mindset
Certification
CPR/First Aid certified — Certified and experienced
Timeline
Leasing Professional
Greystar, The Addy
05.2024 - Current
Bartender
Cosmos Club
01.2023 - Current
Cafe Manager
Blackwood Cafe
12.2020 - 12.2022
High School diploma - undefined
Bisbee High School
High School diploma -
Bisbee High School