Taznasha Williams
JPMorgan Chase & Co.
Sanford,FL
10
years of professional experience
Dynamic and results driven professional with extensive experience in customer service, account management, and financial analysis and health insurance. Skilled in managing high-volume accounts, optimizing processes, and ensuring regulatory compliance. Proven ability to strengthen client relationships, improve operational efficiency, and drive revenue growth.
Work History
Enrollment Specialist
1 Year 3 Months- Facilitated enrollment processes to ensure accurate and timely application submissions.
- Assisted members in understanding plan options and benefits through comprehensive support.
- Coordinated communication between departments to streamline
- Updated, entered, and reviewed customer data.
Account Specialist
2 Years 11 Months- Managed a portfolio of 200+ accounts monthly, ensuring accurate and timely invoicing.
- Improved cash flow efficiency by reducing discrepancies by 15%, enhancing financial performance.
- Strengthened client relationships, resulting in a 20% increase in customer retention.
- Produced detailed financial reports, tracking revenue streams and operational expenses.
Legal Assistant
6 Months- Assisted in collection litigation, including preparing legal documents and coordinating filings.
- Filed motions and scheduled court dates, ensuring timely case progression.
- Worked closely with judges and judges’ assistants, facilitating efficient communication and case management.
Legal Assistant
9 Months- Assisted in drafting and filing 50+ legal documents, including appeals, motions, and petitions.
- Conducted legal research, contributing to successful case resolutions.
- Maintained and updated case records, ensuring accuracy and accessibility.
- Provided administrative and client support, streamlining scheduling and communication.
Support Specialist
2 Years 11 Months- Assisted in office management and administrative projects, ensuring timely execution.
- Managed patient documentation and scheduling, enhancing workflow efficiency.
- Provided front-desk support, handling guest accounts and check-in processes.
Client Care Specialist
2 Years 3 Months- Coordinated with van lines and airlines to ensure on-time shipment deliveries.
- Managed purchase orders and invoices, ensuring accuracy in financial transactions.
- Addressed and resolved customer inquiries, enhancing service delivery quality.
- Processed bills of lading, ensuring timely and compliant shipment processing.
Education
Some College Coursework
High School Diploma
Skills
Microsoft Office Suite
Data Entry
Workflow Optimization
Customer & Client Relations
Negotiation
Legal Research
Litigation Support
Timeline
Enrollment Specialist
Humana
07.2025 - CurrentRead More
Account Specialist
JPMorgan Chase & Co.
11.2023 - CurrentRead More
Legal Assistant
Mandarich Law Firm
05.2023 - 11.2023Read More
Legal Assistant
Erdel, Owings, Tanzey & Newton P.C.
07.2022 - 04.2023Read More
Support Specialist
The Bluffs
07.2019 - 06.2022Read More
Client Care Specialist
Cagney Global Logistics
07.2016 - 10.2018Read More
Moberly Area Community College
Some College Coursework
Read More
Mexico High School
High School Diploma
Read More