Tazsha Sparks
Irving,TX
Summary
Reliable and detail-oriented individual seeking a Picker/Packer position in a fast-paced warehouse environment where I can utilize my organizational skills, attention to detail, and strong work ethic to contribute to efficient operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal
Irving
02.2022 - Current
- Provided exceptional customer service while ensuring the safety and security of client sites
- Conducted regular patrols, monitored premises, and responded to incidents efficiently
- Maintained calm and professionalism in emergency situations.
Technical Support Advisor
Transcom Work at Home
, Remote
09.2021 - 02.2022
- Handled high-volume inbound calls, diagnosing and resolving technical issues
- Managed multiple systems and applications to troubleshoot and provide effective solutions
- Delivered excellent customer service, maintaining composure in challenging situations.
Licensed Insurance Agent
Bloom Insurance
San Antonio
08.2020 - 09.2021
- Assisted clients in selecting appropriate health insurance plans, meeting monthly sales targets
- Communicated complex information clearly and effectively over the phone
- Conducted outbound calls for member outreach and support.
Customer Service Representative
Conduit Global
San Antonio
01.2020 - 02.2021
- Addressed customer inquiries, resolved billing issues, and provided product support
- Collaborated with management to stay updated on products and policies
- Maintained high customer satisfaction through active listening and problem-solving.
Technical Support Agent
Kelly Connect/Apple
, Remote
03.2019 - 01.2020
- Provided end-user support for Apple hardware and software, utilizing various troubleshooting techniques
- Documented call details and ensured timely resolution of issues
- Contributed to team success by meeting service level objectives.
Guest Service Associate
RaceTrac Petroleum, Inc
Irving
03.2016 - 10.2018
- Delivered prompt and courteous guest service, ensuring a positive customer experience
- Managed cash register operations and inventory control
- Maintained cleanliness and safety standards throughout the store.
Education
High School Diploma -
Ranchview High School
Irving, TX01.2012
Skills
- Strong organizational and time management skills
- Experience with inventory management and stock replenishment
- Attention to detail in handling orders and packaging
- Proficient in operating warehouse equipment (if applicable)
- Excellent customer service and communication skills
- Basic knowledge of safety protocols and procedures
Certification
Include relevant certifications if any
References
References available upon request.
Timeline
Security Officer
Allied Universal
02.2022 - Current
Technical Support Advisor
Transcom Work at Home
09.2021 - 02.2022
Licensed Insurance Agent
Bloom Insurance
08.2020 - 09.2021
Customer Service Representative
Conduit Global
01.2020 - 02.2021
Technical Support Agent
Kelly Connect/Apple
03.2019 - 01.2020
Guest Service Associate
RaceTrac Petroleum, Inc
03.2016 - 10.2018
High School Diploma -
Ranchview High School
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