Self-motivated Online Marketer highly experienced in diverse e-commerce marketing strategies. Knowledgeable about affiliate support, SEO and direct email techniques. Develops effective landing pages and website stores that achieve high traffic rates.
Creative Cake Decorator with 3 years' track record of providing exceptional customer service and satisfaction. Outstanding skills in modern decorating techniques. Calm under pressure with success in working within collaborative and self-motivated environments.
Friendly Food Demonstrator promoting exceptional sales, marketing and interpersonal skills. Polished individual with love of great food and desire to meet new people.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Work History
Search Engine Evaluator
Telus International
Pelahatchie, MS
05.2022 - Current
Created customized marketing materials to increase product awareness.
Collected and analyzed Web metrics such as visits, time on site and page views per visit.
Produced and submitted 20 hour weekly reports outlining progress against KPI objectives.
Performed in-depth competitor reviews to check competitor activities with ad placement, keyword use, placement bids and landing pages.
Identified appropriate KPIs and reported key metrics from digital campaigns.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Created content strategies for digital media.
Consignment Clerk
Forget Me Nots Of Brandon
Brandon, MS
03.2022 - 05.2022
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Sorted and delivered materials to different work areas and staff.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Handled day-to-day shipping and receiving overseeing more than 15+ packages per day
Barista
Dunkin' Donuts
Orange Park, FL
12.2021 - 02.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Recommended products based on solid understanding of individual customer needs and preferences.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Made and served brand-specific café beverages per day with speed, quality and consistency.
Prioritized drink requests while managing interruptions.
Engendered customer loyalty by remembering personal preferences and allergy information.
Complied with standards for merchandising, stocking and storing product.
Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Constantly expanded personal knowledge of coffee styles and varieties.
Controlled line and crowd with quick, efficient service.
Food Demonstrator
Publix
Orange Park, FL
04.2020 - 11.2021
Pleasantly engaged all individuals, offered product samples and handed out coupons and food information.
Utilized well-developed communication and persuasion skills by promoting special offers and encouraging purchases of demonstrated products.
Set up area for product demonstration neatly and made sure all necessary food and informational materials nearby.
Prepared demonstration foods and placed on napkins or plates for attractive display.
Observed strict health and hygiene procedures to maintain food safety.
Assisted customers in locating items, addressed questions and provided product samples.
Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
Recommended specific product options to meet customer needs.
Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
Learned products inside and out to give best possible demonstrations and answer consumer questions.
Organized and stocked merchandise to keep necessary levels for sales demand.
Analyzed consumer usage patterns to identify trends and target key demographics.
Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Engaged consumers in stores, on sidewalks and at outdoor events to encourage product sampling.
Prepared and delivered sleek and professional sales presentations to explain product benefits.
Cake Decorator
Publix
Orange Park, FL
04.2020 - 11.2021
Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Kept work area safe and sanitized by washing utensils, tools and countertops.
Designed specialty cakes for weddings, birthdays and graduations.
Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Prepared special creams and frostings for cakes and other dessert specialties.
Precisely arranged display cases throughout workday to highlight finished products.
Disposed of damaged and expired goods to uphold safety standards and provide fresh products.
Managed material inventory and ordered new materials when needed.
Followed daily opening and closing procedures of brick and mortar bakery location.
Weighed, boxed and wrapped bakery products.
Recorded and maintained accurate supplies lists for clients' projects.
Provided exemplary customer service to 15+ patrons daily in high-volume shopping center location
Cashier
Publix
Orange Park, FL
04.2019 - 11.2021
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Collected and authorized payments of guests.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and addressed customer concerns.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Checked identification for proof-of-age for alcohol and tobacco sales.
Reviewed weekly sales ads and monitored price changes.
Maintained current knowledge of store promotions and highlighted sales to customers.
Maintained customer satisfaction by assisting with carrying out goods.
Assisted with maintaining clean and organized store appearance.
Assisted customers by escorting and placing grocery bags in vehicles.
Performed general cleaning duties by washing windows, sweeping and mopping floors, cleaning bathrooms and dusting displays.
Collected and returned all hand baskets and shopping carts to proper place for new customer use.
Bagged customer purchases while paying mind to industry best practices.
Greeted guests entering and exiting store to foster customer satisfaction.
Demonstrated excellent product and store setup knowledge.
Answered customer inquiries and provided product guidance.
Returned unwanted merchandise and retrieved specially requested products.
Conducted price checks to verify prices of products without proper pricing signage.
Assisted with backroom duties by unloading deliveries and stocking shelves.
Protected materials for transport by correctly packaging products in boxes and crates.
Efficiently rang up items and processed payments to keep customers flowing through check-out lanes.
Maintained availability of grocery carts by monitoring cart corrals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
AI Training/Search Result Evaluator and Safety Rate at Telus Digital FKA Telus InternationalAI Training/Search Result Evaluator and Safety Rate at Telus Digital FKA Telus International