Thomas Brown Jr

• Inspect and test the installation and service of fire sprinkler systems, backflow prevention assemblies, and fire alarm systems per NFPA-25 & 72 (National Fire Protection Association), and other applicable codes
• Maintain proper Risk Management and Safety procedures on all job sites.
• Increased customer satisfaction by providing detailed reports on inspection findings and recommendations for corrective actions.
• Enhanced system reliability by identifying and addressing potential issues with fire sprinkler components during routine maintenance checks.
• Enabled effective communication between clients and internal teams through the use of clear language when documenting inspection findings or discussing repair options.
• Developed strong working relationships with property managers, building owners, and other stakeholders to facilitate smooth inspection processes.

• Facilitated field testing and troubleshooting of FRP Fan Systems for cooling towers and heat exchangers
• Managed transportation logistics from overseas origins to client destinations, ensuring timely delivery
• Built strong rapport with clients to showcase the efficiency of new fan systems
• Repaired and packaged fan blades for deployment, liaising with shipping groups for seamless delivery.
• Gathered, organized and distributed technical documentation.
• Updated supervisor on status of projects.
• Served as point-person for support requests with clients and vendors.

• Generate foot traffic and clientele with a "For You" serving attitude
• Provide extensive mechanical knowledge of vehicles coupled with financial literacy
• Negotiate sales with a focus on customer satisfaction
• Experience with CDK.
• Utilized CRM software tools effectively for tracking client interactions, follow-ups, deals progressions.
• Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
• Developed innovative marketing strategies to increase brand visibility and generate leads for the dealership.
• Enhanced customer satisfaction through personalized service and diligent followup.

Utilize high-efficiency Leica and FARO surveying equipment

• Register and analyze projects using Leica's Cyclone
• Deliver top-quality, interactive virtual builds of client facilities
• Organize and Database all collected material using Microsoft Office and tools like ClickUp.
• Advised architects, contractors and engineers on ideal structure placement given drainage patterns, hydrology and topographical factors.
• Located monuments and natural geographical features to report on operational boundaries over Three Industrial sites and lots using metes-and-bounds method.
• Coordinated survey crew activities and oversaw field operations.
• Developed strong relationships with clients through consistent communication and timely delivery of results.
• Evaluated crew workloads and available resources to prepare schedules and equipment allocations.

• Drive and maintain a company vehicle with utmost safety and defense on road, keeping regular maintenance on said vehicle
• Inspect hand portable extinguishers, emergency and exit fixtures, fire hoses, and more to code per NFPA 10 and more state requirement for each client, per Louisiana and Mississippi
• Provide clients with excellent customer service, as well as new or serviced extinguisher units as needed
• Installation and service of light fixtures as needed.
• Collaborated with property owners to develop customized plans for addressing identified fire hazards.
• Created a safer work environment through the identification of potential hazards and implementation of appropriate countermeasures during inspections.
• Reduced fire hazard risks through diligent identification and correction of fire code violations.
• Ensured compliance with state and local fire codes by reviewing building plans and inspecting construction sites.

• Rudimentary Communications Lineman Training (Copper pairs, Fiber Optic)
• Customer Service practices on each and every install picked up
• Proper OSHA Ladder, Attic and Crawlspace, Asbestos Awareness, Electrical Safety, Grounding and Bonding, Hand Tool (power and manual), and proper PPE usage trained
• Defensive Driving in practice each time on the road.

• Unload 2300-3700 piece trucks of general merchandise manually
• Handle and secure high ticket items like ammunition and electronics
• Operate pallet jacks and electric jacks
• Communicate with the public, especially in crisis events lately
• Stock shelves with efficiency to a timed day
• Aid management with store needs in most other departments.
• Worked varied hours to meet seasonal and business needs.

• Warehouse management/inventory and truck unloading
• Interacting with customers and handling cash registers
• Minor janitorial work and heavy lifting.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.