Thoroughly inspecting cameras, lenses, accessories, and other related equipment to identify any damage or issues.
Performing routine maintenance and cleaning to keep equipment in top working condition.
Troubleshooting and Repairs:
Diagnosing and addressing technical problems or malfunctions in cameras and related gear.
Conducting repairs or coordinating with specialized repair services to fix more complex issues.
Quality Control:
Ensuring that all equipment meets quality standards before being rented out.
Verifying that firmware and software are up-to-date.
Prepping and Testing:
Preparing equipment for rental by configuring settings, calibrating, and testing functionality.
Verifying that all necessary accessories and components are included with the rental.
Customer Support:
Providing technical assistance and support to clients who may have questions about the equipment.
Offering guidance on how to use specific features or troubleshoot common issues.
Inventory Management:
Keeping track of the inventory, including the status of each item, repairs needed, and equipment availability.
Conducting regular inventory audits.
Collaboration with Other Departments:
Coordinating with rental coordinators, sales teams, and other staff to ensure smooth operations.
Communicating any equipment issues or shortages that may impact rentals.
Documentation:
Maintaining detailed records of equipment condition, repairs, and any other relevant information.
Updating databases or rental software with accurate information.
Stay Informed about Industry Trends:
Keeping up-to-date with the latest advancements in camera technology.
Recommending updates or new equipment purchases to stay competitive in the rental market.
Training:
Providing training to rental house staff or clients on the proper use and care of equipment.
Creating instructional materials or documentation for reference.ments and environmental conditions.