TCHELSEY DESSALINES LAPLANTE
Brooklyn,NY
Summary
Professional with significant experience in healthcare support, prepared to contribute effectively to patient care services. Expertise in assisting with daily living activities, ensuring patient comfort, and maintaining medical records. Strong focus on team collaboration, adaptability to changing needs, and delivering reliable, high-quality care. Skilled in communication, empathy, and time management, essential for providing compassionate and efficient support.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Health Care Assistant
The Logan staffing solution
Brooklyn , NY
10.2023 - Current
- Actively participated in team meetings discussing patient cases and best practices.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Utilized strong organizational skills while managing multiple tasks simultaneously.
Marketing Specialist
Paryaj Pam
Delmas, Haiti
03.2020 - 06.2023
- Developed and implemented marketing strategies to promote lottery products and services
- Planned and executed advertising campaigns across various media channels, including digital, print, television, and radio
- Collaborated with creative teams and agencies to develop visually appealing and effective advertisements
- Managed the company's online presence, including the official website and social media platforms
- Developed and executed email marketing campaigns to reach potential customers and promote lottery products
- Worked closely with external vendors, agencies, and partners to execute marketing initiatives effectively
- Represented the company at trade shows, exhibitions, and industry events to network and promote lottery offerings.
Customer Service Representative
Kokoye Bar & Grill
Haïti
03.2021 - 11.2022
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
- Responded to customer requests for products, services, and company information.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
College Isaac Newton
Delmas, Haiti07.2019
Skills
- Bilingual in English French and Haitian-Creole
- MS Word and Excel Literate
- Critical thinking
- Digital Marketing
- Product Promotion and Launch
- Public Relations
Certification
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
- Certified Medication Aide (CMA) - State Health Departments or Board of Nursing.
Timeline
Health Care Assistant
The Logan staffing solution
10.2023 - Current
Customer Service Representative
Kokoye Bar & Grill
03.2021 - 11.2022
Marketing Specialist
Paryaj Pam
03.2020 - 06.2023
High School Diploma -
College Isaac Newton