T. Danielle Jennings
Rock Hill,SC
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Owner/Lead Clinical Therapist
Trending Joy Counseling And Therapy, PLLC
05.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Enhanced patient outcomes by developing and implementing evidence-based therapeutic interventions.
- Developed policies and procedures to maintain compliance with regulatory standards, ensuring consistent quality across all services provided.
Contract Therapist
Three Trees Center for Change, LLC.
05.2021 - Current
- Address stable, static, and acute mental health needs through individual counseling services for federal probation clients
- Perform assessments and create treatment plans for clients
- Create processes for program growth and development
- Provide consultation to owners and maintain professional connections with providers
- Implemented evidence-based interventions to address specific behavioral, emotional, or developmental concerns in clients.
- Train incoming facilitators
- Facilitate forensic counseling groups for clients who have committed sexual offenses and support groups for parents/guardians of teens involved in Juvenile Drug Court
- Provide case management for individuals in groups.
Assistant Director
Three Trees Center for Change, LLC.
08.2020 - 05.2021
- Facilitated forensic counseling groups for individuals who have committed Domestic Violence, Sexual Offenses, and other crimes
- Provided individual mental health services
- Managed the day-to-day activities of the agency
- Provided case management for all individuals engaged in services
- Monitored online cases and grade home-study assignments
- Tracked compliance for all clients
- Attended community meetings for interdisciplinary monitoring and education
- Engaged in required continued education for discipline growth and to maintain compliance with program standards
- Trained new employees on agency standards and program curriculum.
Contract Group Facilitator
Three Trees Center for Change, LLC.
07.2020 - 08.2020
- Facilitate forensic counseling groups
- Provide case management for individuals in groups.
Employment Social Worker
Mecklenburg County Dept. of Social Services: Work First Program
01.2018 - 08.2020
- Addressed concerns and assist clients in removing barriers to self sufficiency
- Connected clients to employment opportunities, educational opportunities, housing, childcare, and transportation resources
- Assisted clients in program and work placement processes
- Served as a Social Worker for approximately 20-35 clients per month
- Served as Field Placement Liaison (Supervisor) for interning students
- Represented Employment Services Team by working directly with departmental leaders as a member of the Employment Engagement Committee for DSS and the DCR
- Facilitated resume training workshops for DSS customers in partnership with NC Works.
Group Counselor/Recreational Therapist
Piedmont Medical Center: Center for Psychiatry
04.2016 - 01.2018
- Provided practical counseling in relation to mental health needs
- Worked with mental health professionals to determine efficient treatment plans for patients living with multiple diagnoses.
NCServes Care Coordinator
Charlotte Bridge Home (now Veterans Bridge Home)
08.2015 - 04.2016
- Assisted in the development of the plan of action for a coordinated network of about 40 agencies to meet the needs of Veterans living in a non-military community
- Served as a liaison between Veteran Clients and Service Agencies
- Served as a case manager for approximately 300 clients in need over the course of 2 years
- Trained new employees as well as new and existing community partners in the UniteUs reporting system.
Case Manager
Charlotte Bridge Home (now Veterans Bridge Home)
04.2014 - 08.2015
- Performed Bio-psychosocial assessments and intake for Veteran clients who are living with service-connected disabilities
- Accepted clients with and without prepared case plans from CBH Social Worker
- Coordinated case plans with Veteran clients and service providers, setting intermediate goals and following up with clients by conducting bi-weekly/weekly case plan development and progress monitoring
- Followed up with service providers on client progress
- Updated monthly goals, make appropriate referrals for other needed services
- Provided all required documentation in a timely manner
- Maintained required records and database information for clients in Salesforce and other databases
- Worked with the Employment Specialist to capture overall client outcome reports
- Participated in regular staff/program meetings, staff training programs, and supervisory sessions.
Education
Master of Social Work -
Winthrop University
Rock Hill, SC05.2017
Bachelor of Social Work -
Winthrop University
Rock Hill, SC12.2010
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Project Management
- Operations Management
- Business Planning
- Business Management
- Business Administration
- Product branding
- Contract Management
Certification
- SC Social Work Licensing Board, LISW-CP, 16397, 06/2023-present
- NC Social Work Licensing Board, LCSW, C016109, 06/2023-present
- Perinatal Mental Health Trained Clinician, 03/2021-present
- Mental Health First Aid/QPR, 01/2019-present
- Women's Entrepreneurship Certification, BoA Institute for Women's Entrepreneurship at Cornell University - 11/2023- 03/2024
Professional Development
NASW, Continuing Education Courses, 03/2014-present
Affiliations
- Postpartum Support International- SC Chapter
Timeline
Owner/Lead Clinical Therapist
Trending Joy Counseling And Therapy, PLLC
05.2021 - Current
Contract Therapist
Three Trees Center for Change, LLC.
05.2021 - Current
Assistant Director
Three Trees Center for Change, LLC.
08.2020 - 05.2021
Contract Group Facilitator
Three Trees Center for Change, LLC.
07.2020 - 08.2020
Employment Social Worker
Mecklenburg County Dept. of Social Services: Work First Program
01.2018 - 08.2020
Group Counselor/Recreational Therapist
Piedmont Medical Center: Center for Psychiatry
04.2016 - 01.2018
NCServes Care Coordinator
Charlotte Bridge Home (now Veterans Bridge Home)
08.2015 - 04.2016
Case Manager
Charlotte Bridge Home (now Veterans Bridge Home)
04.2014 - 08.2015
Master of Social Work -
Winthrop University
Bachelor of Social Work -
Winthrop University
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