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Tracey Small
Cincinnati,OH
Work Preference
Summary
Detail-oriented healthcare professional seeking a role where I can leverage my skills in patient care services and medical office administration to contribute to the success of the organization.
Experienced with data entry and administrative tasks, ensuring high levels of accuracy and efficiency. Utilizes data processing and database management skills to maintain data integrity and streamline workflows. Track record of reliability and adaptability in dynamic work environments.
Overview
1
1
Certification
23
23
years of professional experience
Work History
DATA ENTRY SPECIALIST
Greater Cincinnati Behavior Health
07.2017 - Current
- Input and manage housing reports for the billing department using the Carelogic EHR system, ensuring accurate data management and quality control.
- Verify and correct service times/codes used by case managers for compliance and accuracy.
Direct Support Professional
ResCare of Ohio
Cincinnati, OH
04.2015 - 12.2015
- Assisted individuals with daily living activities to promote independence and enhance quality of life.
- Collaborated with healthcare professionals to develop personalized care plans tailored to individual needs.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Transported clients to medical and dental appointments to provide support.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Recorded status and duties completed in logbooks for management.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored client behavior and provided emotional support to ensure safe and positive environments.
- Trained new staff on best practices for client care and adherence to safety protocols.
- Documented client progress and communicated effectively with families regarding health updates.
- Implemented community integration programs that enhanced social skills and fostered relationships among clients.
- Advocated for clients' rights, ensuring access to necessary resources and services within the community.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
CALL CENTER COORDINATOR
Ohio GI and Liver Institute
05.2012 - 03.2014
- Scheduled colonoscopies, endoscopy procedures, office visits and follow up care using Allscripts and Epic Software.
- Managed patient registration, billing, precertification and processed payments.
ADMINISTRATIVE ASSISTANT
Snellville Medical Group
08.2003 - 03.2009
- Manage patient registration, collect copayments.
- Performed billing and charge entries, balanced daily reports for accuracy.
- Facilitate the care for outpatient services.
Education
Certificate - Medical Coding And Billing
Career Step Online Course
Cincinnati, OH12-2025
Skills
- Billing and Coding
- Epic, Allscripts, Outlook
- Communication
- Identifying errors
- Database management
- Word processing
- Data protection
- Error detection
- Process improvement mindset
- Data verification
- Information verification
- Report drafting
- Error detection techniques
- Information security awareness
- Compiling data
- Quality control focus
- Proofreading
- File conversion
- Microsoft office proficiency
- Typing 35 wpm
- Data entry
- Administrative support
- Data entry software
- Fast learner
- Data integrity
Certification
- AAPC-CPC (Certified Professional Coder)- studying for exam
Timeline
DATA ENTRY SPECIALIST
Greater Cincinnati Behavior Health
07.2017 - Current
Direct Support Professional
ResCare of Ohio
04.2015 - 12.2015
CALL CENTER COORDINATOR
Ohio GI and Liver Institute
05.2012 - 03.2014
ADMINISTRATIVE ASSISTANT
Snellville Medical Group
08.2003 - 03.2009
Certificate - Medical Coding And Billing
Career Step Online Course