Customer-focused professional with expertise in conflict resolution and communication. Drives customer satisfaction and loyalty through effective problem-solving and service solutions. Collaborates effectively within teams and adapts to evolving needs, consistently delivering results through efficient and empathetic service.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Special Education Paraprofessional
1 Year 7 Months
Pullen Elementary | 01.2025 - Current
Assisted teachers in preparing classroom materials and lesson plans to enhance student engagement
Supported students with diverse learning needs in classroom and small-group settings to promote individualized learning
Adapt instructional support to meet individual student needs
Communicated with teachers and staff about student progress to ensure tailored educational approaches
Assist teachers in preparing classroom materials and daily lesson plans
Childcare Teacher
7 Months
Little Red Wagon | 08.2022 - 03.2023
Supervised children ages 2 months to 3 years, fostering a safe and nurturing learning environment
Supervised children ages 2 months to 3 years in a safe learning environment
Maintained daily documentation and communicated with parents, enhancing family engagement in children's development
Collaborated with staff to ensure quality care and consistent support for children's needs
Automotive Detailer
2 Months
Enterprise Rent-A-Car | 06.2022 - 08.2022
Detailed rental vehicles to meet and exceed company quality standards
Completed vehicle inspections and documented maintenance concerns
Provided exceptional customer service during vehicle transactions, ensuring customer satisfaction
Facilitated professional customer interactions during vehicle exchange process
Special Education Paraprofessional
3 Months
Mt. Pleasant Public Schools | 03.2022 - 06.2022
Reinforce lessons by reviewing material one-on-one and in small groups with students
Helping with behavior management throughout students' day
Supervised students during class, lunch, recess, and field trips to ensure safety and engagement
Supervise students during class, lunch, recess and field trips
Provided additional assistance to students needing help with specific concepts to enhance understanding and academic performance
Childcare Teacher
1 Year 8 Months
Clare Methodist Church Preschool and Childcare | 07.2020 - 03.2022
Organized and maintained clean classroom environment for infants and toddlers, promoting safe and stimulating play
Collaborated with parents to address and support children's developmental needs, enhancing family engagement
Documented daily activities and maintained accurate records to track children's progress and inform future planning
Retail Sales Associate
4 Months
Stitches for Britches | 11.2019 - 03.2020
Assisted customers with purchases and product recommendations
Operated POS system to efficiently process cash, credit, and return transactions
Maintained organized inventory and created attractive merchandise displays to enhance customer shopping experience
Customer Service Associate
1 Year 1 Month
Arbys | 07.2018 - 08.2019
Processed customer orders with high accuracy and efficiency, ensuring timely fulfillment
Handled cash and card transactions, maintaining accuracy to prevent discrepancies
Ensured customer satisfaction through friendly and attentive service in a fast-paced environment
Education
Associate's Degree - Liberal Arts
Mid Michigan College | Mount Pleasant, MI | 12-2024
Special Education and BSC Paraprofessional at Copperas Cove Independent School DistrictSpecial Education and BSC Paraprofessional at Copperas Cove Independent School District