Positive and upbeat professional skilled in balancing diverse business requirements and creating a welcoming atmosphere for guests. Proficient in resolving complaints and concerns, leveraging extensive knowledge of customer service.
Overview
3
3
years of professional experience
Work History
Head Hostess
Charbar
Kansas City , MO
01.2024 - Current
Assisted with seating arrangements for large groups and special occasions.
Provided excellent customer service to ensure guest satisfaction.
Trained new staff on proper hosting procedures and policies.
Communicated effectively with restaurant managers regarding customer complaints or requests.
Maintained accurate records of reservations and wait times.
Supervised a team of hostesses, ensuring that all duties were completed in a timely manner.
Sales Associate
Backyard Bird Center
Kansas City, MO
02.2022 - Current
Communicated accurate information regarding products, prices, and services.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cultivated customer loyalty by fostering meaningful connections.
Delivered professional customer complaint resolutions.
Maintained cleanliness of store environment including floors, windows, and displays.
Gained insight into the fundamental needs of Missouri's indigenous wildlife.
Style Team Member
Target
Kansas City, MO
05.2023 - 07.2024
Created displays in the store to showcase new merchandise and attract shoppers.
Provided excellent customer service by answering questions, offering advice, and helping customers find items they were looking for.
Organized the sales floor according to current trends and fashion rules.
Tracked inventory levels of clothing items and restocked shelves when necessary.
Greeted customers upon entering the store with a friendly smile and helpful attitude.
Intern
Missouri Department of Conservation
Kansas City, MO
01.2023 - 05.2024
Developed presentations and organized events to promote products or services.
Learned the regulations with government-funded organizations and programs.
Got a certification to teach archery to Pre-K to high school students.
Learned how to check IDs and check in firearms to be used at our shooting range.
Developed strong understanding of departmental needs and functions.